Customer Support Advisor
2 weeks ago
You can connect with our HR 9304564503 (Call/ WhatsApp)
Spot Selection & Spot Joining
Profile
- Relationship Executive
Salary
- Inhand 12K -15K + Benefits (Depends on Process and your experience)
Company BPO/ITES MNC
Experience Required 1 to 6 Years
Location
- Ranchi
Shift - Rotational & Fixed
Job Responsibilities / Authorities;
- Receive inbound Calls and ensure that cases and interactions are logged correctly in the ticketing tool
Provide navigational support on self service portal
Place Inbound calls to customers when required in line with Client / Company guidelines.
Work productively whilst maintaining exceptional call/data quality standards in line with targets.
Skill Requirement:
- Good technical aptitude with an ability to learn quickly
Excellent verbal and written communication skills
You can connect with our HR 9304564503 (Call/ WhatsApp)
Spot Selection & Spot Joining
Profile
- Relationship Executive
Salary
- Inhand 12K -15K + Benefits (Depends on Process and your experience)
Company BPO/ITES MNC
Experience Required 1 to 6 Years
Location
- Ranchi
Shift - Rotational & Fixed
Job Responsibilities / Authorities;
- Receive inbound Calls and ensure that cases and interactions are logged correctly in the ticketing tool
Provide navigational support on self service portal
Place Inbound calls to customers when required in line with Client / Company guidelines.
Work productively whilst maintaining exceptional call/data quality standards in line with targets.
Skill Requirement:
- Good technical aptitude with an ability to learn quickly
Excellent verbal and written communication skills
Typing speed - 25 words per minute
Personal Attributes
Able to work on a flexible basis as determined by the business needs
Ability to work under pressure
Team worker
Positive Attitude
Quick Learner
Punctual and Disciplined
Good Communication skills
Customer Focused
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹11,700.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Ability to commute/relocate:
- Ranchi, Jharkhand: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (required)
**Speak with the employer**
+91 9304564503
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