Store In-charge

2 weeks ago


Calicut Kerala, India DB CONSUMER PRODUCTS Full time

**Key Responsibilities**:
1. Team Management:

- Train, and motivate store supervisor/staffs
- Set performance targets and provide regular feedback to HO.
- Foster a positive and productive work environment.

2. Customer Service:

- Ensure all customers receive excellent service.
- Handle customer inquiries, complaints and feedback promptly and

professionally.
- Train supervisor/staffs on effective customer service techniques.

3. Sales and Revenue Generation:

- Develop and implement sales strategies to achieve revenue targets.
- Monitor sales performance and take corrective actions as needed.
- Analyse sales data and trends to identify opportunities for growth.

4. Inventory Management:

- Maintain optimal inventory levels to meet customer demand.
- Coordinate with HO for timely replenishment of stock.
- Conduct regular stock audits to minimize discrepancies.

5. Visual Merchandising:

- Ensure the store layout and displays are visually appealing and

effectively showcase products.
- Implement merchandising strategies to maximize sales potential.
- Regularly refresh displays to highlight new arrivals and promotions.

6. Operational Efficiency:

- Oversee day-to-day operations, including opening and closing

procedures.
- Manage cash handling procedures and ensure accuracy in

transactions.
- Maintain cleanliness and organization of the store.

7. Compliance and Safety:

- Ensure compliance with company policies and procedures.
- Implement safety measures to protect staff and customers.
- Stay updated on industry regulations and best practices.

Qualifications and Skills:

- Previous experience in retail management, preferably in the footwear industry.
- Experience using any retail billing software
- Strong leadership and interpersonal skills.
- Excellent communication and customer service abilities.
- Proficiency in inventory management and sales analysis.
- Attention to detail and ability to multitask.
- Knowledge of footwear brands, styles, and trends.

**Education**:

- A high school diploma or equivalent is typically required.
- A bachelor's degree in business administration or a related field may be

preferred.

Working Conditions:

- The role involves standing for extended periods and occasional lifting of

heavy boxes.
- Flexible working hours, including evenings, weekends, and holidays, may be

required.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹45,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 28/04/2024


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