Service Coordinator(Sales
2 weeks ago
A company in Andheri East requires
- Service Coordinator (Sales & Service)
Roles and Responsibilities:
- Take care of warranty & AMC services & support activities
- Schedule service calls & assign Service Engineers & follow up till call closer
- Co-ordination with the principles
- Ensure customer complaints & queries are met urgently as well as resolve complaints
- Analyse service calls
- Monitor call closer ratio
- Coordinate with customer & internal team
- Prepare of quotations of services, equipment, AMC & spares
- Data consolidation of spares & service charges
- Ensure achievement of UPS installation, PM & breakdown calls as per plan
- Track daily service activity & update reports in SAP
- Ensure all customers are catered in a timely manner
- Maintain all data related to service activities in SAP
- Will have to shoulder additional responsibilities given to you by management as and when needed by the Company
Required Skills: Excellent communication skills
Contact No.
+919226306578
**Salary**: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Mumbai, Maharashtra (required)
Ability to Relocate:
- Mumbai, Maharashtra: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9226306578
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