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Desktop Support
1 week ago
Provide Technical Support for Desktop, Louts client and MS office products.
- Providing them FAQs based on the call trends
- Troubleshoot desktop operating system problems
- Install/configure desktop O/S & Applications
- Configure & update Antivirus software
- Patch management for desktops - ensure critical patches are updated on schedule
- Providing immediate notification to PRIL of system outages on critical systems, and providing progress updates in accordance with the Procedures Manual.
- Resolve all Hardware and Paper Jam Issues with respect to Printers
- Coordinate with Hardware support teams and resolve any hardware failures in the printers
- Resolve any issues for the print service due to virus in the network.
**Salary**: From ₹20,000.00 per month
**Benefits**:
- Provident Fund
Day range:
- Weekend availability
- Weekend only
Shift:
- Day shift
Ability to commute/relocate:
- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- IT: 1 year (preferred)
- total work: 1 year (preferred)
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