Process Associate- Underwriting

3 weeks ago

Gurugram Haryana, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._
- Responsibilities_
- _Strong knowledge of Lloyd’s and Company market and detailed understanding of Bureau and Non Bureau and current trends in Lloyd’s and team leading experience with a span of not less than 30 FTEs_
- _Proactive communication across all levels to ensure Zero Surprise operations and thought leadership to build an impact and help organization meets its goals_
- _Maintaining and measuring the performance of processes in terms of efficiency and effectiveness matrix and ensuring adherence to Service Level Agreements_
- _Driving continuous operational improvements thereby delivering YOY efficiency benefit to the customer and improving customer happiness levels_
- _Providing effective resolution to customer queries and improving relationships with the customer by anticipating customer future requirements, thereby ensuring a positive customer experience_
- _Directly responsible for its people, their growth, engagement, and retention and framing work direction and plan for the associates after detailed assessment of their capabilities._
- Qualifications we seek in you_
- Minimum qualifications_
- _Graduate with any degree_
- Preferred qualifications_
- _Higher certification preferred
- CII certifications_
- _Preparing & presenting all weekly/monthly MIS reports and scorecards pertaining to process and efficiency._
- _Responsible for leading all External and Internal Audits as per the ISO & GDPR standards._

**_
Job_**_Process Associate_

**_ Primary Location_**_India-Gurugram_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_May 29, 2024, 7:17:52 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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