Associate Product Owner

3 months ago

Pune, India Xplor Full time

Company Description

Xplor Technologies is a global platform integrating SaaS solutions, embedded payments, and Commerce Accelerating Technologies to help businesses succeed. Xplor provides enterprise-grade SaaS solutions for businesses in “everyday life” verticals: Childcare & Education; Fitness & Wellbeing, Field Services and Personal Services - and a global cloud-based payment processing platform.

Take a seat on the rocket ship and join us as Product Enablement Manager to help people succeed across the world.

We’re a global team of builders, listeners and problem-solvers who are relentlessly focused on making life simple, so our customers can get back to growing their business, engaging consumers and doing what they love.

**Job Description**:
You’ll join our Xplor Pay vertical and the team that develops a complete range of payments solutions including point-of-sale, ecommerce, mobile, in-app, recurring billing, e-invoicing, and auto-reconciliation. Our cloud-based solutions allow for seamless, secure processing and help our customers increase revenue, so they become more profitable.

We are looking for an experienced and enthusiastic Associate Product Manager to join our growing Product organization **In this role, you will work closely with architects, engineers, developers, and a broad set of internal teams to support and drive our product roadmap, features, enhancements, and our user experience vision across multiple client-facing platforms used for merchant onboarding, transaction processing, account maintenance and reporting. Your area of focus will be around helping build a world class experience for our small to medium businesses (SMBs) by building and enhancing our solution set.**

To succeed in this role, you will:

- Support, drive, and socialize the product roadmap and backlogs, prioritizing work to deliver the right business value at the right time.
- Gather and search large technical/business documents and data sets to find important information that translates to requirements or supports research and troubleshooting activities.
- Facilitate requirements gathering sessions with business stakeholders and other end users to identify and document pertinent business needs, in addition to leveraging data analytics and market trends, to develop thorough and concise requirements in the form of a Business Requirements Document.
- Create supporting materials such as workflow diagrams and UI wireframes to effectively communicate business objectives, concepts, requirements, and acceptance criteria to a technical development team ensuring successful end-to-end delivery of solutions.
- Deliver timely, high quality, and complete requirements to drive more accurately sized user stories which increase confidence in achieving critical milestones.
- Perform business requirement User Acceptance Testing as a quality gate, confirm feature and functionality testing for designated area of focus.
- Analyze and provide continuous recommendations on business solution design and platform strategy.
- Participate in agile ceremonies including daily standups, refinement, sprint and quarterly planning.
- Be a change management advocate, properly planning for releases, creating internal product release notes/documentation, and educating key business stakeholders on new functionality.
- Serve as a key liaison between business stakeholders and development teams to keep backlogs organized and prioritized, monitoring deliverables to ensure delivery on the overarching strategy, roadmap, and milestones.

**Qualifications**:

- 1-3 years' experience in a product management related role
- Experience in financial services, merchant acquiring or related fintech industries is advantageous
- Demonstrated success supporting product and/or development strategies, defining, documenting, developing, or launching successful platform capabilities and products
- Solid critical-thinking and creative problem-solving skills with exceptional multi-tasking and organizational skills and acute attention to detail
- Ability to build and maintain relationships, interface directly and effectively with internal/external partners, negotiate with and influence cross-functional teams
- Ability to motivate teams, set and manage expectations, ensure accuracy without sacrificing speed or timeliness, giving and receiving constructive feedback resulting in positive change
- Ability to collect, analyze, and interpret data to make and explain decisions while managing multiple initiatives at different stages, prioritizing effectively and managing time wisely to achieve objectives
- Ability to communicate clearly to both technical and non-technical audiences, demonstrating passion for our vision and the business problems we solve for clients
- Tactful and calm under pressure, treats others with respect and consideration regardless of their status or position, accepts responsibility for own actions and follows through on commitments
- Accountable, depen

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