Intern - Dai Support
3 weeks ago
**About Us**
**Roles and Responsibilities**:
- Provide high quality 24/7 technical support of Digital.ai products by helping customers resolve issues, including explaining usage, debugging failures, pinpointing problems, implementing workarounds, increasing performance, improving security, and determining root causes
- Perform thorough analysis of the issue and provide customer updates within the set SLAs and response time guidelines
- Maintain availability to customers and other team members during normal working hours and be available to flex your schedule to accommodate trends in ticket volume
- Practice the 'give and take' model of knowledge and experience exchange by sharing information gained through individual training, on-sites, and other non-typical job-related opportunities with the greater team
- Consistently communicate with customers to convey the status of fixes, triage, and questions. You will ensure that customers are kept always informed.
- Support on-going efforts in defining best practice for Digital.ai product solutions
- Facilitate and liaise communication across internal teams and update the customers systematically
- Contribute, maintain, and improve knowledge base articles, SharePoint pages, training materials, and other repositories of information to keep it accurate, pertinent, and valuable
- Look for ways that the support team can improve our processes, communication, systems, etc., so that we can more provide more help to our customers
- Must be able to work effectively with a globally distributed team using collaborative tools such as Zendesk, Atlassian, Microsoft Office 365 suite, and Slack
- Alert management proactively about customer issues that are heading toward escalation or which require special handling
- Advocate as Voice of the Customer for our Enterprise customers, reporting and acting on observed areas for improvement
- Report customer use cases, requirements, and enhancement requests
- Characterize customer-found defects and recommend fixes
- Protect Customer intellectual property and any personal information that you may encounter during your efforts
-
Support Executive- Intern
1 month ago
Tamil Nadu, India MTAB Technology Center P Ltd Full timeThis is a remote position. Dear Job/ Intern Seeker **JD For Support Executive** We Abhyaz (MTAB Technology Centre Pvt. Ltd) are looking for a passionate and dedicated individual to join us as a support executive intern. **Core Functional Responsibilities** - Answering inquiries - Provide detailed information to customers. - Following up with customers...
-
International Customer Support
1 month ago
Nungambakkam, Chennai, Tamil Nadu, India Curis RCM LLP Full timeAre you looking for a rewarding career in customer support? Do you have excellent communication skills and a desire to help people? If yes, then you might be the perfect fit for our company! **CURIS RCM LLP is **a Texas-based company that provides revenue cycle management (RCM) solutions to our health care provider in US, is looking for customer support...
-
Customer Support Executive
4 weeks ago
Guindy, Chennai, Tamil Nadu, India Industrial Support Services Full time**Looking Customer Support Executive** **Should have good communication skills in Tamil / English / Hindi** **Should have 2 yrs experience in Telesales / Customer Support** **Immediate Joiner will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Life...
-
Support Executive
1 month ago
Tamil Nadu, India MTAB Technology Center P Ltd Full timeThis is a remote position. MTC is looking for the Support Executive Interns who want to gain industry experience in supporting the overall processes and tasks in various company aspects. If you are ready to start your Professional career and get real-time experience, then you are at the right place. As a Support Executive Intern, your roles and...
-
Support Executive- Intern
1 month ago
Tamil Nadu, India MTAB Technology Center P Ltd Full timeThis is a remote position. MTC is looking for the Support Executive Interns who want to gain industry experience in supporting the overall processes and tasks in various company aspects. If you are ready to start your Professional career and get real-time experience, then you are at the right place. As a Support Executive Intern, your roles and...
-
Digital Marketing Intern
4 weeks ago
Anna Nagar, Chennai, Tamil Nadu, India Planpoint Support Services Full time**GREETINGS FROM PLAN POINT SUPPORT SERVICES**: **DIGITAL MARKETING WORKSHOP TRAINING** **WE ARE PROVIDE CERTIFICATION** **FOR THIS TRAINING CHARGE JUST 499 /- ONLY** **PH NO - 7200237439** **8925746582** **Job Type**: Internship Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Work Location: In person
-
International Customer Support
7 days ago
Kovilambakkam, Chennai, Tamil Nadu, India Seltam technologies solutions pvt ltd Full time_Dear Jobseekers!!!_ **Hiring Customer Support Executive - International Process** **Freshers and Experienced both can apply.** Working Location**:Thoraipakkam, Chennai** Work Mode**:WFO** **Requirements**: - Educational Qualification**:Any Graduation / Post Graduation**: - Should have **Excellent English Communication.**: - Speaking...
-
International Customer Support Executive
1 month ago
Nungambakkam, Chennai, Tamil Nadu, India Curis RCM LLP Full timeImmediate Opening: International Customer Support Specialist (Night Shift) Location: Chennai, Tamil Nadu CURIS RCM LLP is on the lookout for exceptional English communicators to join our dynamic night shift team. If you're based in Chennai and have a flair for customer service, we have the perfect role for you in our US medical billing department. What...
-
International Voice Process
4 weeks ago
Chennai, Tamil Nadu, India Glory Power Solutions Pvt Ltd Full timeWe are Hiring !!! Role : International Voice Process - Customer support Experience : Minimum 1 yr experience in International Voice Qualification : Graduate Mandatory Location : Ambattur, Chennai Salary : 25K to 37K, (30% hike from Previous salary) Excellent Communication in English, No MTI Shift : Night shift - Cabs Provided 5 days working days, 2...
-
Implementation Support
3 weeks ago
tamil nadu, India Camu Full timeImplementation Executive/LeadExperience: 2 to 3 years of experienceDomain: Education preferredDesignation: Implementation Lead (depending on the skill match)Job Location: ChennaiLanguage: Hindi is a must and Good English speaking skillsExpectations: Expertise in Product IT Implementation in India (experience in Education is a strongPlus) Demonstrated...
-
International Customer Support
1 month ago
Thoraipakkam, Chennai, Tamil Nadu, India Seltam Technologies Solutions Private Limited Full timeDear Jobseekers, Greetings for the day! We are hiring for **International Voice Process - French And German** - **Immediate joiners only !!**_ Work Location**:Thoraipakkam, Chennai** - **Educational Qualification**: 12th, Diploma or Any Graduation - **Excellent Communication** in English can apply - **Freshers **with **Excellent Communication** can...
-
Customer Support Coordinator
1 month ago
Chennai, Tamil Nadu, India Yercaud Electronics Pvt Ltd Full time**Responsibilities**: **Customer Interaction**: - Respond to customer inquiries and provide information about products or services. - Address and resolve customer issues, complaints, or concerns in a timely and professional manner. - Ensure high levels of customer satisfaction through effective communication and problem resolution. **Order Processing**: -...
-
Intern - Internal Audit
1 day ago
Chennai, Tamil Nadu, India Mr. Cooper Full timeAt Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care...
-
International Customer Support
4 weeks ago
Peelamedu, Coimbatore, Tamil Nadu, India Park intelli solutions Full timeRequirement International client handling experience. International voice experience. Experience in Customer Service executive - Any domain Excellent communication, written and people skills. Good multitasking, time management and organisational skills. Problem-solving ability with analytical skill. Detailed JD: - Dynamically plan inspection...
-
Operations Executive Intern
1 month ago
Tamil Nadu, India MTAB Technology Center P Ltd Full timeThis is a remote position. MTC is looking for Operations Executive Intern who wants to gain industry experience in performing administrative tasks and supporting our Operations team. If you are ready to start your profession as an Operations Executive and get real-time experience in operation processes, then you are at the right place. As an Operations...
-
Internal Auditor
6 days ago
Chennai, Tamil Nadu, India Wipro Limited Full timeChennai, India - DOP - 3079885 **Role Purpose** - The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs._ **Do** - **Support process by managing transactions as per required quality standards** - _Document all pertinent end user...
-
Internal Auditor
1 week ago
Chennai, Tamil Nadu, India SAVEETHA MEDICAL COLLEGE & HOSPITAL Full time** Conducting the audit in SAP environment & working in FI, CO, MM, SD and CS Modules.** ** Evaluating internal control systems / procedures, preparing audit reports with a view to highlight the shortcomings and suggest necessary recommendations.** ** Should have strong experience in Internal Auditing.** ** Urgently Hiring Internal Auditor.** **Salary:...
-
Mis Executive
4 weeks ago
Nanganallur, Chennai, Tamil Nadu, India Industrial Support Services Full time**PMO/MIS Executive**: 1.Good experience in Microsoft(MS) Excel 2.Downloading details from the server and publishing to the required internal stakeholders 3.Maitining complete dashboard for different inter departmental activities 4.Posting company activities in various social media platform 5.Single point of contact for maintaining the database for...
-
MEGA WALK-IN for FRESHERS
1 week ago
tamil nadu, India HCLTech Full timeHCL is hiring FRESHERS who are passionate to work in an international voice process for a renowned bank.Designation: Customer SupportProcess: Inbound Calling. * No sales or upselling or cross selling. *Experience: FRESHERSShift: UK Shift (MUST BE COMFORTABLE WITH ROTATIONAL SHIFT)Mode of interview: WalkinDate: May (21th to 23rd) 2024Timing: 12:00 PM...
-
MEGA WALK-IN for FRESHERS
5 days ago
tamil nadu, India HCLTech Full timeHCL is hiring FRESHERS who are passionate to work in an international voice process for a renowned bank.Designation: Customer SupportProcess: Inbound Calling. * No sales or upselling or cross selling. *Experience: FRESHERSShift: UK Shift (MUST BE COMFORTABLE WITH ROTATIONAL SHIFT)Mode of interview: WalkinDate: May (21th to 22nd) 2024Timing: 12:00 PM...