Implementation Support
4 weeks ago
Experience: 2 to 3 years of experience
Domain: Education preferred
Designation: Implementation Lead (depending on the skill match)
Job Location: Chennai
Language: Hindi is a must and Good English speaking skills
Expectations:
Expertise in Product IT Implementation in India (experience in Education is a strong
Plus)
Demonstrated expertise in Customer management at various levels
Outstanding Communication Skills
A go-getter with the ability to ensure customer satisfaction
Travel within India and International travel as needed
Responsibilities:
Manage and deliver the implementation and support services
Execute the Implementation/Support Services as per the defined processes
Get Milestone Sign offs in a timely manner on the implementation and support
Ensure Accounts Receivable for the respective accounts is efficient and achieved as
per the Invoicing Schedule
Company Description
Camu is an enterprise-scale campus management solution developed by Octoze Technologies, a Chennai-based company specializing in business solutions for education. Camu uses the latest open-source technologies for web and mobile platforms, with a focus on mobility and collaboration. It bridges the gap between parents, students, and educational organizations, and is backed by a team of highly reputed academic personnel.
Role Description
This is a full-time on-site role for an Implementation Support at Camu. The Implementation Support will be responsible for day-to-day tasks related to implementing and supporting the Camu campus management solution. This includes providing technical support, troubleshooting issues, and assisting with customer support.
Qualifications
Analytical Skills and Troubleshooting
Excellent Communication skills
Experience in Customer Support and Technical Support
Knowledge of campus management systems is a plus
Strong problem-solving abilities
Attention to detail
Ability to work effectively in a team
Bachelor's degree in a related field
Please share your CV to
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