Officer/executive - Customer Service & Ramp - Delhi

2 months ago

Delhi, India Indigo Airlines Full time

**Officer/Executive - Customer Service & Ramp - Delhi
**Job Location **- Delhi

**Date of Interview **- 17th May, 2023

**Registration Time **- 10:00 AM to 12:00 PM (Request to please reach the venue on time for a smooth process).

**Interview Time **- 11:00 AM to 8:00 PM

**Interview Venue**:

- **Hyatt Centric, **Janakpuri District Center, Janakpuri, New Delhi, Delhi 110058.

**Mandatory Documents required during interview. (Both Original & Photocopy)**

1. CV

2. PAN Card

3. Adhaar Card ( with Address)

4. Passport ( with Address)

5. Educational Documents - 10th, 12th, Graduation Mark Sheet, Certificate, and all further qualification.

**Eligibility Criteria**:

- **Desired Skills**:Good Communication Skills **, Customer Service Aptitude, Open to work in rotational shifts, able to work under pressure.
- Airport Operations Experience Preferred.
- **No Visible Tattoo marks/ body art**

**Requirement**:
**A. Mandatory Requirements**:
a) **For Customer Service **- Good Communication, Pleasing Personality

b) **For Ramp **- Adaptable to all weather conditions, Place of work can be either at the Terminal or Apron

**B. Preferable Requirement**:
a) **For Customer Service **- Well versed in Customer Dealing

b) **For Ramp **- Load & Trim License, 12th Science Background

**Job Description -**

**Customer Service -**

**Job purpose**:
To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

**Key responsibilities and accountabilities**:
Assist customers through all procedures related to arrivals & departures in the following activities.

**Reservations & ticketing**:

- Making reservations across the counter
- Selling of tickets.
- Remitting cash to the concerned department.
- Answering customer queries over the telephone.

**Departures**
- Attend the pre - flight and post flight briefings.
- Setting up of check in counters.
- Screening of checked in baggage.
- Maintain high quality of Check in procedures.
- To assist customers with special requests.

**Arrivals**
- To assist customers with special requests.
- To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
- Co-ordination with the baggage vendor for the damaged bags.
- Follow up with the en-route stations regarding lost baggage.

**Post flight departure**
- Filing of all necessary flight papers
- Any other responsibility assigned by the management from time to time

**“Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.”
**Ramp - L&T & LO certification preferred**
- Confirm the ETA of the flight from OCC or System (Navitaire).
- Take the bay no. from Apron and convey it to all the stations on R.T.
- Ensure that you are at the bay D-20 mins with all the equipment's required.
- Note down the Touch down and Chocks and convey it on R.T.
- Align the ramp properly.
- Make sure there are enough coaches available for deplaning the pax and take care that baggage should reach Arrival before the pax.
- Check the cleaning and take the boarding clearance from the Cabin crew and announce it on R.T.
- Make sure loading is done as per Loading Instruction Report given by the Load and Trim staff.
- After departure make sure that all the equipment's are sent back to the transport yard.
- Fill the ramp filling.
- During the flight ensure everyone is smooth, safe and flight is on time.
- Be aware of and comply with his/her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.

**“Be aware of and comply with his/her safety responsibilities and accountabilities as laid down in Indigo SMS Manual, Chapter Safety Policies and Objectives”.
**Please Note**: IndiGo, one of India’s fastest growing airlines, is continuously in search of talent. However, please be cautioned that certain people claiming to represent IndiGo - by misusing the brand name “IndiGo”, and the names of our employees - are demanding money in exchange for Interviews or Jobs with IndiGo.

  • Officer/executive - Customer Service & Ramp - Delhi

    1 month ago

    Delhi, India Indigo Airlines Full time

    **Officer/Executive - Customer Service & Ramp - Delhi **Job Location **- Delhi **Date of Interview **- 10th March, 2023 **Registration Time **- 8:00 AM to 10:00 AM (Request to please reach the venue on time for a smooth process). **Interview Time **- 9:00 AM to 6:00 PM **Interview Venue**: - **Hyatt Centric, **Janakpuri District Center, Janakpuri, New...

  • Officer/executive - Customer Service & Ramp - Delhi

    1 month ago

    Delhi, India Indigo Airlines Full time

    **Position -** **Officer/Executive - Customer Service & Ramp - Delhi** **Job Location **- Delhi **Date of Interview **- 15th February, 2023 **Registration Time **- 8:00 AM to 10:00 AM (Request to please reach the venue on time for a smooth process). **Interview Time **- 10:00 AM to 6:00 PM **Interview Venue**: - **Hyatt Centric, **Janakpuri District...

  • Officer/executive - Customer Service & Ramp - Delhi

    6 days ago

    Delhi, India Indigo Airlines Full time

    **Officer/Executive - Customer Service & Ramp - Delhi **Job Location **- Delhi **Date of Interview **- 22nd March, 2023 **Registration Time **- 8:00 AM to 10:00 AM (Request to please reach the venue on time for a smooth process). **Interview Time **- 9:00 AM to 6:00 PM **Interview Venue**: - **Hyatt Centric, **Janakpuri District Center, Janakpuri, New...

  • Officer/executive - Customer Service & Ramp - Delhi

    1 month ago

    Delhi, India Indigo Airlines Full time

    **Position -** **Officer/Executive - Customer Service & Ramp - Delhi** **Job Location **- Delhi **Date of Interview **- 11th Jan'2023 **Interview Time **- 10:00 AM to 6:00 PM **Interview Venue**: - **Fortune Select Global, **Global Arcade, M.G. Road, Gurgaon - 122 002, Haryana. **Mandatory Documents required during interview. (Both Original &...

  • Officer/executive - Customer Service/ Ramp

    2 months ago

    Delhi, India Indigo Airlines Full time

    **Position -** **Officer/Executive - Customer Service/ Ramp/ Security - Delhi **Job Location **- Delhi **Date of Interview **- 7th Jan'2023 **Interview Time **- 10:00 AM to 6:00 PM **Interview Venue**: - **Essex Farms **, 4, Sri Aurobindo Marg, Indian Institute of Technology Delhi, Hauz Khas, New Delhi, Delhi 110016 **Mandatory Documents required...

  • Officer/executive - Customer Service, Ramp &

    1 month ago

    Delhi, India Indigo Airlines Full time

    **Officer/Executive - Customer Service, Ramp & Security - Delhi **Job Location **- Delhi **Date of Interview **- 28th June, 2023 **Registration Time **- 9:00 AM to 12:00 AM (Request to please reach the venue on time for a smooth process). **Interview Time **- 11:00 AM to 6:00 PM **Interview Venue**: - **Hyatt Centric, **Janakpuri District Center,...

  • Officer/executive - Customer Service, Ramp &

    1 month ago

    Delhi, India Indigo Airlines Full time

    **Officer/Executive - Customer Service, Ramp & Security - Delhi **Job Location **- Delhi **Date of Interview **- 5th July, 2023 **Registration Time **- 9:00 AM to 12:00 AM (Request to please reach the venue on time for a smooth process). **Interview Time **- 11:00 AM to 6:00 PM **Interview Venue**: - **Hyatt Centric, **Janakpuri District Center,...

  • Officer/executive - Customer Service, Ramp &

    2 months ago

    Delhi, India Indigo Airlines Full time

    **Officer/Executive - Customer Service, Ramp & Security - Delhi **Job Location **- Delhi **Date of Interview **- 26th July, 2023 **Registration Time **- 8:00 AM to 12:00 PM (Request to please reach the venue on time for a smooth process). **Interview Time **- 9:30 AM to 6:00 PM **Interview Venue**: - **Fortune Select Global **, Global Arcade,...

  • Officer/executive - Customer Service/ Ramp

    2 days ago

    Delhi, India Indigo Airlines Full time

    **Position -** **Officer/Executive - Customer Service/ Ramp/ Security - Delhi **Job Location **- Delhi **Date of Interview **- 4th Jan'2023 **Interview Time **- 10:00 AM to 7:00 PM **Interview Venue**: - **Fortune Select Global, **Global Arcade, M.G. Road, Gurgaon - 122 002, Haryana **Mandatory Documents required during interview. (Both Original &...

  • Officer/executive - Customer Service - Delhi

    2 months ago

    Delhi, India Indigo Airlines Full time

    **Officer/Executive - Customer Service - Delhi **Job Location **- Delhi **Date of Interview **- 31st May, 2023 **Registration Time **- 8:00 AM to 12:00 PM (Request to please reach the venue on time for a smooth process). **Interview Time **- 9:00 AM to 6:00 PM **Interview Venue**: - **Fortune Select Global, **Global Arcade, M.G. Road, Gurgaon - 122 002,...

  • Officer/executive - Customer Service, Security &

    1 month ago

    Delhi, India Indigo Airlines Full time

    **Officer/Executive - Customer Service - DELHI** **Officer/Executive - Customer Service, Security & Ramp - UP Belt **Job Location **- Delhi, Lucknow, Varanasi, Gorakhpur, Agra, Kanpur. **Date of Interview **- 12th May, 2023 **Registration Time **- 8:00 AM to 10:00 AM (Request to please reach the venue on time for a smooth process). **Interview Time **-...

  • Officer/executive - Security, Customer Service &

    1 month ago

    Delhi, India Indigo Airlines Full time

    **"Get Excited, as we are coming to Imphal to hire for - Officer/Executive - Customer Service & Ramp - Delhi" **Job Location **- Delhi **Date of Interview **- 10th Apr'2023 **Registration Time **- 8:00 AM to 12:00 PM **Interview Time **- 9:00 AM to 6:00 PM **Interview Venue**: - **The Castle Hotel **, **Angom Colony, Imphal, Manipur 795005 **Mandatory...

  • Officer/executive - Security, Customer Service &

    2 months ago

    Delhi, India Indigo Airlines Full time

    **Position -** **Officer/Executive - Security, Customer Service & Ramp - Delhi** **Job Location **- Delhi **Date of Interview **- 6th Feb'2023 **Registration Time **- 8:00 AM to 3:00 PM **Interview Time **- 10:00 AM to 7:00 PM **Interview Venue**: - **Dee Marks Hotels & Resorts, **Near IGI Airport, Adjoining Shiv Murti, National Highway - 8, New Delhi...

  • Airport Ramp Executive

    3 weeks ago

    delhi, India Fineex Airways Full time

    We are looking for 14 Airport Ramp Posts in Delhi NCR,Ludhiana, Punjab,Ajmer, Rajasthan,Kanpur, Uttar Pradesh,Varanasi, Uttar Pradesh,Mau, Uttar Pradesh,Jaipur, Rajasthan,Etah, Uttar Pradesh,Etawah, Uttar Pradesh,Jammu, Jammu with deep knowledge in Airport Ramp, and Required Educational Qualification is : Higher Secondary, Secondary School Experience : 0 - 1...

  • Officer/executive - Customer Service, Security &

    1 month ago

    Delhi, India Indigo Airlines Full time

    ****We are Coming to Dehradun** **Position -** **Officer/Executive - Customer Service, Security & Ramp - Delhi **Job Location **- Delhi **Date of Interview **- 18th Jan'2023 **Registration Time **- 8:00 AM to 10:00 AM, physical registration required. **Interview Time **- 10:00 AM to 6:00 PM **Interview Venue - **Red Fox Hotel, **973/4/113, Rajpur Road,...

  • Agent - Customer Services. Delhi

    3 days ago

    Delhi, India Oman Air Full time

    Reference No OP-23-15 Job Title Agent - Customer Services. Delhi Category Others Educational Qualifications College diploma in any discipline OR Secondary School certificate. Higher qualification & experience in related field will be advantage & preferred. Skills/Knowledge Proficiency in English (Reading and Writing): Proficiency in MS office Must be...

  • Officer/executive - Customer Service - Delhi

    7 days ago

    Delhi, India Indigo Airlines Full time

    **Officer/Executive - Customer Service - Delhi **Job Location **- Delhi **Mandatory Documents required during interview. (Both Original & Photocopy)** 1. CV 2. PAN Card 3. Adhaar Card ( with Address) 4. Passport ( with Address) 5. Educational Documents - 10th, 12th, Graduation Mark Sheet, Certificate, and all further qualification. **Eligibility...

  • Ramp Service Agent

    2 days ago

    Delhi, India flying jet stream aviation Full time

    Guiding aircraft to and from gates and backing them up for take-off. - Parking arriving and departing aircraft. - Placing chocks and cones around aircraft. - Loading and unloading arriving and departing aircraft cargo, baggage, and mail onto carts and/or dollies. - Providing special handling of baggage, cargo, and mail, as required. - Collecting, loading,...

  • Customer Service Executive

    7 days ago

    Mahipalpur, Delhi, Delhi, India First Choice Consultant Service Full time

    Customer Service Executive (Sea Import) **Salary**: 20,000 to 35,000 Location: Mahipalpur, New Delhi Company: Logistics Company Experience: 3 to 5 Years - Preparation of Import Checklist - Co-ordination with the Shipping Lines for getting the IGM details, Vessel Schedule & DO charges - Co-ordination with the Operations officers Co-ordination with the...

  • Customer Service Executive

    1 week ago

    Delhi, Delhi, India Glamwizz India Private Limited Full time

    **Job Title**:Customer Service Executive **Location**: Kamla Nagar, Delhi 110007 **Job Type**: In Office, Full time We are looking for a dynamic and customer-centric individual to join our team as a Customer Service Executive. You will serve as the primary point of contact for our customers and work closely with our sales and operations teams to ensure a...