Data Scientist

2 weeks ago

Gurugram Haryana, India United Airlines Full time

**Description**:
One of United’s newest departments, Customer Strategy & Innovation (CSI), handles premium services, ground experience, program management, customer analytics and insights, customer service innovation, and more.

The Customer Insights and Analytics team within the CSI department collaborates with various Hubs (airports) and product teams (such as Check-in, Gate & Boarding, Inflight, F&B, etc.). Our goal is to amplify customers' voices and understand their choices and behavior to influence business strategies and maximize United’s return on customer experience investments. We analyze United’s survey, customer, and operational data to continuously refine our understanding of how customers perceive United.

**Our Values**: At United Airlines, we believe that inclusion propels innovation and is the foundation of all we do. Our Shared Purpose: "Connecting people. Uniting the world." drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals, all working together with cutting-edge technology to build the best airline in the history of aviation.

With multiple employee-run "Business Resource Group" communities and world-class benefits like health insurance, parental leave, and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Join our team and help us positively impact the world.

**Job overview and responsibilities**

As a Senior Data Scientist on the Customer Insights & Analytics team, you will influence a multi-phased insights and advanced analytics strategy that supports a continuous cycle of listening, interpreting, driving action, and monitoring customer feedback.

The key objective of this role is to leverage state-of-the-art ML techniques to understand customer behavior and choices (Churn, CLTV, etc.), enhance qualitative (text) data insights, and automate manual processes. This role requires an individual with a passion for customers, excellent analytical abilities, and strong business acumen. We seek creative, driven, detail-oriented individuals who enjoy tackling challenging problems with data and insights. High-level responsibilities of the role include:

- Work independently and with a team to execute solutions to business problems using data analysis, data mining, automation, statistical modeling, and machine learning techniques.
- Understand a business problem and the available data and identify what analytics and modeling techniques can be applied to answer a business question.
- Able to plan a data science project roadmap with clear milestones and metrics.
- Maintain proper documentation to foster seamless workflows and code-reusability principles.
- Continuously develop and demonstrate improved analysis methodologies.
- Prepare presentations summarizing modeling results, provide project updates, and communicate with US and India-based internal stakeholders.

**This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.**

**Qualifications**:
**Required**
- Bachelor’s degree in engineering or a quantitative discipline like Applied Mathematics, Statistics, or Operations Research.
- Full-time 4+ years’ experience in data science/analytics (DS preferred).
- Proven track record of developing advanced analytics models. Take ownership of modeling projects from conception through execution.
- Must be able to explain complex models to the stakeholders/business/non-technical audiences.
- Hands-on experience building driver coefficients, driver importance, predictive models, and NLP models like text classification and sentiment analysis.
- Knowledge of Machine Learning algorithms (linear regression, RF, SVM, GBM, CatBoost), Clustering techniques (K-means, Hierarchical, DBSCAN, Gaussian Mixture), and NLP techniques (Text classification, Sentiment analysis, Word2Vec, Topic Modelling).
- Highly proficient and recent experience in Python and SQL. Able to write high-performance, industry-grade, scalable code.
- Understanding of AWS Services, including Sagemaker, Redshift, Athena, S3 & AWS data lake would be highly preferred.
- Ability to work effectively with people at all levels in an organization.
- About 2-3 weeks of travel to the US annually is required.
- Must be legally authorized to work for any employer without sponsorship in India.
- Must be fluent in English (written and spoken).
- Successful completion of an interview is required to meet job qualifications.
- Reliable, punctual attendance is an essential function of the position.

**Preferred**
- MBA or master’s degree in data science or in a quantitative field like Math, Stat

  • Data Scientist

    4 weeks ago

    Gurugram, Haryana, India CerebrumX Labs Pvt. Ltd. Full time

    **Position - Data Scientist** **Experience: 4-5 years** **Responsibilities**: - Tech-savvy, passionate about automotive as an industry with the ability to make complex technical matters easy-to understand even for non-technical people - We are looking for a reliable Data Scientist/Machine Learning Engineer to ensure development with - Perform deep dive...

  • Data Scientist

    1 week ago

    Gurugram, Haryana, India Orange Full time

    **votre rôle**: - Manage and deliver all assigned projects as per agreed time frame, allocated budget, resource and quality criteria. - Managing project risks, including the development of contingency plans Responsible for Identification &all the communication with the stakeholders.Project plan adherence with a view on coordination of multiple...

  • Data Scientist

    4 weeks ago

    Gurugram, Haryana, India ANS Commerce Full time

    **Role & responsibilities** - Expertise in General AI to contribute to the development of intelligent systems. - Stay abreast of the latest advancements in the field of AI and incorporate cutting-edge techniques into our projects. - Collaborate with cross-functional teams to identify business challenges and requirements. - Work with generative AI tasks,...

  • Data Scientist

    1 month ago

    Gurugram, Haryana, India Synaptic Full time

    We are looking for a Data Scientist who will work on developing analytical solutions to enhance the product. He/she will work on solutions for the user-facing product features as well as the internal data processes. He/she is expected to leverage suitable AI/ML tools to develop best-in-class solutions. The role offers a challenging and exciting opportunity...

  • Data Scientist

    4 weeks ago

    Gurugram, Haryana, India ShyftLabs Full time

    **Position Overview**: Here at ShyftLabs, we are searching for an experienced Data Scientist who can derive performance improvement and cost efficiency in our product through a deep understanding of the ML and infra system, and provide a data driven insight and scientific solution. ShyftLabs is a growing data product company that was founded in early 2020...

  • Data Scientist

    2 weeks ago

    Gurugram, India Arahas Technologies Private Limited Full time

    Data Scientist We are seeking a skilled Data Scientist to join our team. Immediate joiners will only be considered .Responsibilities:- Analyze complex datasets to extract valuable insights and identify trends.- Develop predictive models and algorithms to support business objectives.- Collaborate with cross-functional teams to understand data needs and...

  • Data Scientist

    1 month ago

    Gurugram, Haryana, India S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 09 **S&P Global Mobility**: - **The Role**: Data Scientist **The Team**: You will be part of our Team managing International Market Reporting where customers, mainly OEM and OES, are supplied with global Automotive registration information on very detailed technical level. **The Impact**: Responsible...

  • Data Scientist

    4 weeks ago

    Gurugram, India Ciena India Private Limited (non STPI) Full time

    Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

  • Data Scientist

    4 weeks ago

    gurugram, India Ciena India Private Limited (non STPI) Full time

    Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

  • Data Scientist

    4 weeks ago

    Gurugram, Haryana, India Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Data Scientist

    3 weeks ago

    Gurugram, India S&P Global Full time

    Job DescriptionRole: Data Scientist Year of Experience: 4 Years – 8 Years Location: GurugramPosition Summary As a hands-on Data Scientist on the Business Intelligence (BI) team, you will help provide trusted data and analytics to demonstrate value across business channels, assess product performance to influence direction, support internal business...

  • Data Scientist

    3 weeks ago

    Gurugram, India S&P Global Full time

    Job DescriptionRole: Data Scientist Year of Experience: 4 Years – 8 Years Location: GurugramPosition Summary As a hands-on Data Scientist on the Business Intelligence (BI) team, you will help provide trusted data and analytics to demonstrate value across business channels, assess product performance to influence direction, support internal business...

  • Data Scientist

    3 weeks ago

    gurugram, India S&P Global Full time

    Job Description Role: Data Scientist Year of Experience: 4 Years – 8 Years Location: Gurugram Position Summary As a hands-on Data Scientist on the Business Intelligence (BI) team, you will help provide trusted data and analytics to demonstrate value across business channels, assess product performance to influence direction, support internal...

  • Data Scientist I, Product Analytics

    4 weeks ago

    Gurugram, Haryana, India Expedia Group Full time

    **Data Scientist I, Product Analytics** We're looking for a passionate and highly motivated Data Scientist to provide valuable analytics and decision support to Expedia's Business. This position will mainly partner with various teams in product, engineering, strategy, and other business teams to optimize traffic, conversion, repeat rate & other metrics to...

  • Data Scientist

    1 day ago

    Gurugram, India True Tech Professionals Full time

    Job Description: Data ScientistLocation: GurgaonJob Type: Hybrid, Full-TimeExperience: 5+ yearsJoining: ImmediateAbout the Role:We are seeking an experienced Data Scientist to join our dynamic team in Gurgaon. This is a hybrid, full-time role that requires a professional with a strong background in data science, machine learning, and cloud technologies. The...

  • Data Scientist

    5 days ago

    gurugram, India CARS24 Full time

    Position: Data Scientist About Cars24 Cars24 is a market leader in used car auto tech in India with a presence across more than 180 cities in India and expanding to international markets across UAE, Australia, and Southeast Asia. Cars24 is one of the fastest-growing startups and the first in the used car domain in India to reach a Billion-dollar valuation...

  • Data Scientist

    3 weeks ago

    gurugram, India Fluor Corporation Full time

    Responsibilities of the data scientist include data processing, performing descriptive analyses and performing predictive modeling. These performed analyses will be used for data exploration as well as for independent analyses. This position has a deep understanding of processes and systems to extract knowledge or insights from data in various forms, either...

  • Data Scientist

    6 days ago

    Gurugram, India Adidas Full time

    Data Scientist - M4 Gurgaon The adidas Digital Data Science team is looking for talents. We are passionate about data and algorithms lifting insights and actions hidden in large data sets. We work on a variety of use cases, from forecasting to product recommendations, from pricing to allocation. We help our digital customers, managers, business...

  • Data Scientist

    1 week ago

    gurugram, India adidas Full time

    Data Scientist - M4 Gurgaon   The adidas Digital Data Science team is looking for talents. We are passionate about data and algorithms lifting insights and actions hidden in large data sets. We work on a variety of use cases, from forecasting to product recommendations, from pricing to allocation. We help our digital customers, managers, business...

  • Data Scientist

    2 months ago

    gurugram, India TaskUs Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...