Business Performance

7 months ago

Bengaluru, India Finastra USA Corporation Full time

**Responsibilities**:

- **What will you contribute?**:

- Working collaboratively and in partnership with the business to provide operational support and enablement for our project managers, business operations, finance & other teams by further supporting them in the use of any prescribed tooling like Kimble, NetSuite, SFDC etc.
- Ensuring the business is operationally executing to the required standards within the purview of the tools available
- Being in alignment with the other Business Excellence teams and ensure Finastra is operationally ready to execute new or operational change wherever required.

**Responsibilities & Deliverables**:
Your deliverables will include, but are not limited to, the following:

- First Level Kimble Support
- Project Support (Cost/Revenue/Milestones/Expenses etc)
- Element Activation
- Pending Closure
- Planned hours update (Baseline)
- Revenue Adjustments
- Cost Adjustments as required
- Change of Engagement/Proposal Owners / Access /Role
- Change of Entity/Client Name/Currency/VAT correction
- Milestones
- Deletion/Revert/Queries
- Queries to Expenses
- Invoicing Support/Invoice failure Kimble
- Write Off - Unbilled Charges
- Timesheet Support
- Adjustments/Request for Timesheet Approval/Re-assignment of approver/Reverting Timesheets
- WAR Request/ Activation
- Resource Assignments/Resource Assignment issues
- Internal Project Creation Support
- Presales Project creation
- Perform month end activity to close the period/books and help finance and account to recognize the revenue
- Data Hygiene reports and corrections
- Kimble testing for 1Fin
- Migration & testing support
- Go live Support-Activations clean up, Hypercare
- OA Support
- Invoicing Support-Credit Notes/RA / Reissue Invoices-Tax/Description issue on invoices/Invoice Rejections
- Access request
- Pending Close
- Timesheet Support
- SFDC Support
- Opportunity/ SO Support
- Client/Client Address /Territory Change/Currency change and Deal sheet Submission
- Acct by Sub creation
- Pearl Support
- OBS correction
- Modification of Milestone
- RLF correction
- Total amount correction
- Split of PS and FED
- Add or deletion of products
- Project type changes
- ARIS License Support
- Login Issues
- License request/Clean-up

Database creation & backup to share point

**Required Experience**:

- Good communication skills - Verbal and Written
- Good analytical and problem-solving skills
- PMO experience is an added advantage
- Good experience working with PSA /project management tool like Kimble, OpenAir, NetSuite
- Strong Excel knowledge & MS office Skills - Must
- Strong knowledge in working with information systems - run reports, usage of BI/DOMO/Power BI, define required reports - Good to have

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