Patient Engagement Officer

1 month ago

Delhi, India Grow 4 Sure consulting Pvt. Ltd. Full time

JOB SUMMARY:
The Patient Engagement Specialist is bilingual in English and Spanish and has mastered the clerical duties related to patient visits. They are an expert in phone communication specifically communicating with patients via telephones in a friendly, professional and welcoming manner.
Their primary duty will be to proactively communicate with patients. They are an integral part of the healthcare delivery team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Patient Engagement Specialist will be required to perform all specific duties for the assigned area. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Other duties may be assigned. Patient Outreach
- Display a positive attitude while helping patients access to health care and overcome barriers.
- Contact new enrolees of all age groups under various health plans to set up initial appointments.
- Coordinate special screening programs sponsored by health plan and reassure patients calmly in stressful situations.
- Schedule and confirm appointments for multiple providers.
- Follow-up with appointment cancellations and no shows.
- Confirm insurance eligibility and assist patients with insurance verification.
- Improve patient relationships by showing empathy and addressing what is important to the patient.
- Advocate for patients and be resourceful in finding solutions to access health care.
- Take patients’ medical history, understanding provider and supervisor instructions, and for accurately documenting patients’ medical information in Electronic Health Record.
- Maintain confidentiality, exercise discretion, use independent and mature judgment, work independently without constant supervision.
- Keep records of all conversations in our database in a comprehensible way
- Properly spell and use medical terminology.
- He/She must show the willingness to learn new things every time and then.
- Giving a resolution to the customers or clients should be the whole and sole responsibility.
- Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

**SALARY UPTO 30K**
**5 Days,**
**Work From Home, US Shift**

**REQUIREMENTS**:

- Any Graduate who can speak, read and write Spanish fluently. Can record information accurately in English.
- Spanish Language Certification is a must.
- Outstanding customer skills with sensitivity towards patient rights to effectively communicate with patient population and co-workers in a professional manner with a high degree of diplomacy and tact.
- Excellent communication skills; intermediate to advanced phone skills.
- Knowledge of medical terminology and common medical office clerical procedures, including computerized billing and accounts payable systems.
- Ability to define problems, collect data, establish facts and draw valid conclusions.
- Ability to interpret and extensive variety of data.
- Experience in Customer Engagement will be preferred.
- Ability to multitask, set priorities and manage time effectively.

**Salary**: ₹30,000.00 - ₹50,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Work from home

Schedule:

- Night shift

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Spanish (required)

Shift availability:

- Night Shift (required)

**Speak with the employer**
+91 9289366828

  • Patient Engagement Officer

    1 month ago

    New Delhi, India the Saffron Solution Full time

    **Job title: Patient Engagement Officer - Armenian** **Soft skills**: 1. Multitasking skills 2. Excellent customer service 3. Detail oriented 4. Accountability 5. Team player 6. Willingness to listen and learn **Technical skills**: 1. Multilingual - English/Armenian 2. Google suite (Spreadsheets) 3. Typing experience 4. Highly effective communication...

  • Patient Engagement Officer

    1 month ago

    New Delhi, India the Saffron Solution Full time

    **Job title: Patient Engagement Officer (Tagalog)** **Soft skills**: 1. Multitasking skills 2. Excellent customer service 3. Detail oriented 4. Accountability 5. Team player 6. Willingness to listen and learn **Technical skills**: 1. Multilingual - English/Tagalog 2. Google Suite (Spreadsheets) 3. Typing experience 4. Highly effective communication skills...

  • Patient Counselor

    1 month ago

    Delhi, Delhi, India Aesthetic India Full time

    We are looking for Female Patient Counselor for our Aesthetic & Cosmetology Clinic Located in South Delhi. 1. Cosmetic Clinic Work experience 2. To strategize & undertake revenue generating activities. 3. Patient Conversion, Patient Management & Center Management 4. Strong convincing and counseling skills 5. Be able to drive monthly targets for...

  • Patient Coordinator

    1 month ago

    Defence Colony, Delhi, Delhi, India BHARGAVA HR SOLUTION Full time

    Must be Graduate. Experience working as a patient representative. Knowledge of medical terms and practices. Professional manner and appearance. Strong interpersonal and communication skills. Meticulous attention to detail & having good communication skills. Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.) Job description: -...

  • Patient Counselor

    1 month ago

    New Delhi, India Mantra Care Full time

    Job Summary: The Patient Counselor for Eye Hospital will be responsible for providing support and counseling to patients and their families during their visit to the hospital. The counselor will be responsible for ensuring that patients are well-informed about their conditions, treatment options, and recovery process. Additionally, they will be responsible...

  • Patient Support

    3 weeks ago

    Delhi, Delhi, India Jivo Healthcare Private Limited Full time

    About the internship:Selected intern's day-to-day responsibilities include: 1. Serve as the primary point of contact for patients traveling to India for medical treatment2. Coordinate all aspects of their journey, including travel logistics, accommodation arrangements, and transportation to and from medical facilities3. Liaise with hospitals and healthcare...

  • Patient Support

    1 month ago

    Delhi, Delhi, India Jivo Healthcare Private Limited Full time

    About the internship:Selected intern's day-to-day responsibilities include: 1. Serve as the primary point of contact for patients traveling to India for medical treatment.2. Coordinate all aspects of their journey, including travel logistics, accommodation arrangements, and transportation to and from medical facilities.3. Liaise with hospitals and healthcare...

  • Patient Care Coordinator

    1 month ago

    New Delhi, India Organisation for Rare Disease India Full time

    Job Position: Patient Care Coordinator Patient Care Coordinator is a trained professional who helps to manage a patient's care. They monitor and coordinate patients' treatment plans, educate them about their condition, connect them with health care providers, and report their progress. Patient Care Coordinator will reporting to Head - Operations and dotted...

  • Patient Counselor

    1 month ago

    New Delhi, India Mantra Care Full time

    Job Summary: The Patient Counselor for Eye Hospital will be responsible for providing support and counseling to patients and their families during their visit to the hospital. The counselor will be responsible for ensuring that patients are well-informed about their conditions, treatment options, and recovery process. Additionally, they will be responsible...

  • Eye Patient Counsellor

    1 month ago

    Delhi, India Mantra Care Full time

    The Patient Counselor for Eye Hospital will be responsible for providing support and counseling to patients and their families during their visit to the hospital. The counselor will be responsible for ensuring that patients are well-informed about their conditions, treatment options, and recovery process. Additionally, they will be responsible for managing...

  • Patient Support Internship

    3 weeks ago

    Delhi, Delhi, India Jivo Healthcare Private Limited Full time

    About the internship:Selected intern's day-to-day responsibilities include:1. Serve as the primary point of contact for patients traveling to India for medical treatment2. Liaise with hospitals and healthcare providers to schedule appointments, procedures, and consultations for patients3. Collaborate with internal teams and external partners to ensure...

  • Patient Support Intern

    2 months ago

    Delhi, Delhi, India Jivo Healthcare Private Limited Full time

    About the internship:Selected intern's day-to-day responsibilities include: 1. Serve as the primary point of contact for patients traveling to India for medical treatment2. Liaise with hospitals and healthcare providers to schedule appointments, procedures, and consultations for patients3. Collaborate with internal teams and external partners to ensure...

  • Nutritionist for Patient Counselling

    1 month ago

    Delhi, India Portea Bureau Full time

    **Position -** Field counsellor **Location** - Delhi **Qualification**: B.sc (Life-science) / B.sc or M.sc Nutrition/ B Pharma **Experience** - 1 year in patient counselling and sales conversion **Working hours** - Flexible 6 days/week **Gender**: Male and Female **Office location**: Will be deployed in doctor’s clinics/ patient’s...

  • Apprentice/ Patient Care Coordinator

    4 weeks ago

    New Delhi, India Jaipur Golden Hospital Full time

    Department: FRONT OFFICE Designation: APPRENTICE/ PATIENT CARE COORDINATOR Qualification: GRADUATE WITH RELEVANT EXP. OF 2-5 YRS. IN FRONT OFFICE (MALE ONLY)

  • Patient Care Coordinator Level-1

    3 days ago

    Delhi, India Max Healthcare Full time

    MHC/15433 - Front Office - Blk-Max Super Speciality Hospital Posted On -02 Feb 2024 -Required Experience -2 - 5 Years -Basic Section No. Of Openings 1 Designation Patient Care Coordinator - Level 1 Employee Category Front Office Closing Date 21 Feb 2024 - Organisational Company MHC Entity Dr. B. L. Kapur Memorial Hospital, ( A Unit Of Lahore...

  • Patient Counselor-ivf Centre

    1 month ago

    Green Park, Delhi, Delhi, India Risaa IVF Full time

    **About the company**: Risaa IVF is a network of 10+ IVF clinics located in India, Nepal, and Afghanistan and has its headquarters in New Delhi. Risaa IVF is backed with India’s leading IVF specialist Dr. Rita Bakshi along with a solid team that is committed to providing you with a warm and understanding environment while you seek fertility diagnosis and...

  • Senior Executive Employee Engagement

    10 hours ago

    delhi, India Doceree Full time

    About DocereeDoceree is a growing AdTech start-up delivering innovative solutions. As the first global network of physician-only platforms for programmatic messaging, Doceree is transforming the digital communication landscape in the global healthcare industry. Doceree provides the most comprehensive solution to Healthcare and Lifesciences advertisers to...

  • Tele Caller Patient Counselor for Ivf Centre

    1 month ago

    Delhi, Delhi, India Risaa IVF Full time

    **About the company**: Risaa IVF is a network of 10+ IVF clinics located in India, Nepal, and Afghanistan and has its headquarters in New Delhi. Risaa IVF is backed with India’s leading IVF specialist Dr. Rita Bakshi along with a solid team that is committed to providing you with a warm and understanding environment while you seek fertility diagnosis and...

  • Tele Caller- Patient Counselor Ivf

    4 weeks ago

    Green Park, Delhi, Delhi, India Risaa IVF Full time

    **About the company**: Risaa IVF is a network of 10+ IVF clinics located in India, Nepal, and Afghanistan and has its headquarters in New Delhi. Risaa IVF is backed with India’s leading IVF specialist Dr. Rita Bakshi along with a solid team that is committed to providing you with a warm and understanding environment while you seek fertility diagnosis and...

  • Government Engagement Advisor

    5 days ago

    New Delhi, India Social Synthesis Full time

    JOB TITLE Government Engagement Advisor, India REPORTING TO Head, Impact & Engagement – India and Multilaterals / Executive Director LOCATION New Delhi About The George Institute The George Institute for Global Health was established in 1999 with a mission to improve the health of millions of people worldwide, particularly underserved populations, by...