Telecaller- Outbound
5 months ago
**Job Title**: Telecaller
**Location**: Bangalore
- JP Nagar 7th Phase
**Job Type**: Full-time/Part-time
**About Cynaris Solutions**:
Cynaris Solutions is an ISO 9001:2015 certified company at the forefront of Computer Intelligence, AI, and Data Analytics & Science. We specialize in delivering high-quality services across Automated Chatbots, Business Strategy & Consulting, and Web Design Services. Our goal is to leverage modern design techniques and principles to revolutionize markets and change growth rates.
**Job Overview**:
**Key Responsibilities**:
- Contact potential students via telephone to inform them about Cynaris Solutions' educational programs.
- Answer queries about the programs, admission procedures, and benefits.
- Maintain records of calls and note useful information.
- Follow up on initial contacts.
- Coordinate with the admissions team to facilitate enrollment processes.
**Requirements**:
- Minimum 2 years of proven experience as a telecaller or similar role.
- Fluent in English and Hindi; proficiency in any South Indian regional language is a must.
- Strong communication and interpersonal skills.
- Ability to handle and resolve recurring problems.
- Comfortable working in a target-driven environment.
**Desirable Skills**:
- Familiarity with CRM systems.
- Previous experience in the education sector is an advantage.
- Ability to work independently and as part of a team.
**Benefits**:
- Competitive salary.
- Opportunities for professional growth and development.
- Dynamic and supportive work environment.
Pay: ₹10,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Secondary(10th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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