Employee Experience Administrator

2 weeks ago

Noida, India iCRC Full time

The **Employee Experience Administrator** **(Bilingual - French & English)** will support the Canadian People & Culture team by providing coordination and processing support for key HR lifecycle processes that create an extraordinary employee experience for our people.

Reporting to Employee Experience Co-ordinator Team Lead in India, you will be working closely with other Co-ordinators in iCRC and Canada to execute key HR processes in full or in part.

You will be fully responsible for;
- Ensuring all processing requests by employees or the broaderPeople & Culture team are responded to in a timely manner
- Daily administration and maintenance of employee records in the HRIS system for new, existing and departing employees;
- Creating, processing and filing of all HR letters using pre-defined templates (i.e.offer letters, employment confirmations, leaves of absence). Highlighting any required template updates or inconsistencies that need addressing
- Administering the full resignation process and the final stages of the termination process related to outplacement support and release signoff
- Processing all employment status, reporting relationship, salary and promotion changes in HR Oracle Fusion.
- Co-ordinating all background and reference check processes and reporting results per define process
- Managing and co-ordinating our Service Anniversary Program
- Following up on reporting compliance for contract ends dates, vacation usage etc
- Administer additional processes as required

Required competencies and skills:

- Proficient with HRIS systems (WSP currently uses Oracle Fusion) along with electronic and physical file management;
- Advanced Microsoft Office Suite skills, especially powerpoint, excel, word, and outlook;
- Capable and comfortable operating independently with mínimal supervision, able to work through new tasks;
- Strong attention to detail with accuracy;
- Ability to anticipate needs and take the appropriate action(s);
- Proven success in multi-tasking, prioritizing between competing priorities and adapting to change;
- Strong customer service skills and the ability to manage numerous relationships;
- Excellent communication skills; proven ability to work with a variety of people, needs and personalities;
- Passion to grow and take on new responsibilities yet remain focused on a variety of unique or repetitive tasks.

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