Customer Support Representative

7 months ago


Bengaluru, India Woke Nutrition Pvt Ltd Full time

Are you a proactive problem solver with a knack for excellent customer interactions? Join our team as a Customer Support Representative specializing in Order Confirmation and Address Verification We are searching for a dedicated **female** individual to ensure seamless order processing and enhance customer satisfaction through accurate information verification.

**Responsibilities**:

- Initiate outgoing calls to customers to confirm their orders and verify provided shipping addresses.
- Provide a friendly and professional customer experience while verifying information.
- Collaborate with internal teams to address any discrepancies and ensure accurate order fulfillment.
- Offer solutions and assistance to customers regarding order-related inquiries.
- Maintain detailed and accurate records of customer interactions and verifications.

**Requirements**:

- Excellent verbal communication skills and a natural ability to engage with customers.
- Detail-oriented mindset to ensure precise order confirmation and address verification.
- Empathy and patience to handle customer concerns and inquiries effectively.
- Basic computer proficiency for data entry and record-keeping purposes.
- Prior experience in customer support, call center, or order processing roles preferred.
- High school diploma or equivalent; additional education or training is a plus.

**Job Types**: Full-time, Fresher, Internship
Contract length: 12 months

**Salary**: ₹12,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (required)
- Customer service: 2 years (required)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 8197330023



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