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Customer Support Representative

1 month ago

Bengaluru, India DelphicJobs Full time

Job Title: Customer Support Representative

Department: Customer Support

Job Title: Customer Support Representative

Department: Customer Support

Reports To: Customer Support Manager

Summary:
**Responsibilities**:
Resolve customer issues in a timely and efficient manner.

Build and maintain positive relationships with customers.

Gather and analyze customer feedback to improve our products and services.

Work with other departments to ensure a smooth customer experience.

Stay up-to-date on our products and services.

Qualifications:
1-2 years of experience in customer service.

Excellent communication skills, both written and verbal.

Strong problem-solving skills.

Ability to work independently and as part of a team.

Ability to work under pressure and meet deadlines.

Proficiency in Microsoft Office Suite.

**Benefits**:
Competitive salary and benefits package.

Opportunity to work with a talented team of professionals.

Chance to make a real difference in the lives of our customers.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹19,080.97 - ₹50,309.50 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- US shift

Supplemental pay types:

- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9980031969