Customer Experience Tester-team Member

4 weeks ago


Bengaluru Karnataka, India Yash Technologies Full time

Date: Mar 13, 2024- Job Requisition Id: 56497- Location: IN Bangalore, KA, INYASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

**We are looking forward to hire Selenium with Java Professionals in the following areas**:
**Experience required**:3-5 years.

**Responsibilities**:

- Conduct comprehensive testing of customer-facing interfaces to ensure a seamless and positive user experience.
- Develop and execute test plans, test cases, and scenarios to assess the functionality, usability, and performance of digital platforms.
- Collaborate with cross-functional teams, including developers, designers, and product managers, to identify and address customer experience issues.
- Utilize testing tools and methodologies to simulate user interactions and gather insights on potential improvements.
- Document and communicate test results, providing clear and actionable feedback to enhance the overall customer journey.
- Stay updated on industry best practices and emerging trends in customer experience to contribute innovative testing strategies.
- Perform regression testing to ensure that updates or changes do not negatively impact the existing customer experience.
- Identify and report software defects or anomalies, working closely with development teams to facilitate timely resolutions.
- Collaborate with customer support teams to understand and address reported issues, ensuring a swift resolution to enhance overall customer satisfaction.

**Requirements**:

- Proven experience in quality assurance and testing, with a focus on customer experience.
- Strong understanding of UX/UI principles and the ability to identify opportunities for improvement.
- Excellent communication skills to articulate feedback and collaborate effectively with cross-functional teams.
- Detail-oriented with the ability to systematically analyze and troubleshoot issues.
- Knowledge of agile development methodologies and experience working in an agile environment.
- Strong problem-solving skills and a proactive attitude towards identifying and addressing potential issues.
- Ability to adapt to fast-paced and dynamic work environments.

**Tools & Technologies**:

- Strong knowledge in UI Automation (Selenium + Java) and API Automation
- Strong knowledge in API Automation (Rest Assured / Karate)
- Experience in task automation (Python scripting)
- Hands-on Experience in cloud technologies (AWS)
- Experience in tools like Maven, Git, Docker, Postman
- Knowledge in writing SQL queries (Snowflake / Postgres)

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

**Our Hyperlearning workplace is grounded upon four principles**
- Flexible work arrangements, Free spirit, and emotional positivity
- Agile self-determination, trust, transparency, and open collaboration
- All Support needed for the realization of business goals,
- Stable employment with a great atmosphere and ethical corporate culture



  • Bengaluru, Karnataka, India Kotak Mahindra Full time

    **Job Description: Senior Customer Experience Closedlooping Specialist - Digital Channels** Department: Customer Experience Team Member Location: Bengaluru/ Bommanahalli Reports To: Customer Experience Manager No. of Vacancies: 5 Grade:M5/M6 **Job Purpose**: We are seeking a highly motivated and empathetic Senior Customer Experience Specialist to join...


  • Bengaluru, Karnataka, India Yash Technologies Full time

    Date: Mar 13, 2024- Job Requisition Id: Location: IN Bangalore, KA, INYASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.At YASH, we're a cluster of the brightest stars working...

  • Team Member

    5 days ago


    Bengaluru, India Kotak Mahindra Bank Full time

    Job Purpose:We are seeking a highly motivated and empathetic Senior Customer Experience Specialist to join our team. The role involves resolving the customer issues/dissatisfaction as expressed by them while transacting with us digitally. Comprehensively addressing their issues, & ensuring high levels of customer satisfaction is critical to our commitment to...

  • Team Member

    2 weeks ago


    Bengaluru, India Kotak Mahindra Bank Full time

    Job Purpose: We are seeking a highly motivated and empathetic Senior Customer Experience Specialist to join our team. The role involves resolving the customer issues/dissatisfaction as expressed by them while transacting with us digitally. Comprehensively addressing their issues, & ensuring high levels of customer satisfaction is critical to our commitment...

  • Team Member

    6 days ago


    Bengaluru, India Kotak Mahindra Bank Full time

    Job Purpose:We are seeking a highly motivated and empathetic Senior Customer Experience Specialist to join our team. The role involves resolving the customer issues/dissatisfaction as expressed by them while transacting with us digitally. Comprehensively addressing their issues, & ensuring high levels of customer satisfaction is critical to our commitment to...

  • Team Member

    2 weeks ago


    Bengaluru, India Kotak Mahindra Bank Full time

    Job Purpose:We are seeking a highly motivated and empathetic Senior Customer Experience Specialist to join our team. The role involves resolving the customer issues/dissatisfaction as expressed by them while transacting with us digitally. Comprehensively addressing their issues, & ensuring high levels of customer satisfaction is critical to our commitment to...


  • Bengaluru, Karnataka, India AKB Foods - Haagen-Dazs Full time

    GOOD EXPERIENCED TEAM MEMBER REQUIRED FROM FOOD AND BEVERAGES INDUSTRIES **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 3 years (preferred) - Customer service: 3 years (preferred) **Language**: - English (preferred) - Hindi (preferred) Ability to Commute: - Banglore, Karnataka (required) Ability to...


  • Bengaluru, Karnataka, India Cold Stone Creamery Full time

    You will be **responsible for providing customer service, Serving, making Ice Cream and other products at a store, and maintaining store daily activity**. You will ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members. **Job Types**: Full-time, Permanent **Salary**: ₹14,500.00 - ₹16,000.00...

  • Team Member

    3 weeks ago


    Bengaluru, Karnataka, India Brownie Bottle Full time

    Customer Service: Greet customers warmly and provide a friendly, efficient service. Order Taking and Cash Handling: Accurately take customer orders and handle cash and card transactions using the POS system. Food and Beverage Preparation: Prepare and serve a variety of beverages (including coffee, tea, and smoothies) and food items (such as pastries,...

  • Team Member

    2 weeks ago


    Electronic City, Bengaluru, Karnataka, India Palhind Private Limited Full time

    **Job description of Team Member** Being an experience person in the same industry, you take on additional responsibilities beyond those of a regular team member and often help in supervising and training junior staff. **Working Conditions**: - Fast-paced and sometimes high-pressure environment. - Irregular hours, including evenings, weekends, and...

  • Team Member

    2 weeks ago


    Bengaluru, Karnataka, India Synergy Insecticides Full time

    1. Position: - Team Member 2. Category Staff 3. Responsible To Store Manager 4. Location Bangalore 5. **Salary 2,16,000 LPA + Store Incentives + Accidental insurance + Food/Food Allowance + loyalty Bonus (After 18 month)** 6. Job Definition To ensure the service of food and beverage to the guest with appropriate courtesy and efficiency 7....

  • Team Member

    4 weeks ago


    Bengaluru, Karnataka, India Leon Grill Pvt Ltd Full time

    Team Member require for outlet intersted call on 8860088007 **Salary**: ₹12,000.00 - ₹14,000.00 per month **Benefits**: - Food provided Schedule: - Rotational shift **Experience**: - total work: 1 year (preferred) Work Location: In person **Speak with the employer** +91 8860088007

  • Salesforce Tester

    2 weeks ago


    Bengaluru, Karnataka, India Princeton IT America Full time

    Require a Salesforce tester for Wona project Delivery.Software Engineering is responsible for the delivery of software, which may include new development, configuration and installation of third party packages, and software integration efforts. It may include tasks from every part of the software development lifecycle, including software and website design,...

  • Automation Tester

    6 days ago


    Bengaluru, Karnataka, India CGI Full time

    We are looking for an experienced Automation tester to join our team. You will work closely with our other members of the team to deliver quality solutions that meet the needs of our clients. **Together, as owners, let’s turn meaningful insights into action.** Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your...

  • Salesforce Tester

    3 weeks ago


    Bengaluru, Karnataka, India Princeton IT America Full time

    Testing - Automation - Analytics - Mastery, API Management - Mastery, Testing - Automation - Analytics - Knowledge Years of experience - 6 to 10Location - Bangalore Work Mode - Hybrid (MUST work from office 2-3 days a week) Require a Salesforce tester for Wona project Delivery. Software Engineering is responsible for the delivery of software, which may...

  • Casual Team Member

    1 week ago


    Bengaluru, Karnataka, India Natural Ice Cream Full time

    Team Member Supporting Team In Customer Handling and Overall work. **Job Types**: Full-time, Permanent, Fresher **Salary**: From ₹13,000.00 per month **Benefits**: - Flexible schedule - Provident Fund Schedule: - Day shift - Rotational shift Supplemental pay types: - Performance bonus - Yearly bonus **Experience**: - total work: 1 year...


  • Ashoknagar, Bengaluru, Karnataka, India Amadora Gourmet Ice Cream Pvt. Ltd. Full time

    This is a full-time on-site role for a Team Member. The Team Member will be responsible for day-to-day tasks such as serving customers, creating and maintaining a clean and welcoming environment, assisting with creating new flavours, and ensuring inventory is stocked. They will also be responsible for learning and understanding the company's values to...

  • Team Member

    4 weeks ago


    Bengaluru, Karnataka, India Pret A Manger Full time

    **PRET A MANGER - Reliance** Pret A Manger is brought to India by Mukesh Ambani-owned Reliance Brands, which has a long-term franchise agreement with the British chain. Pret A Manger headquarter is in London, Founded in 1983. Pret has 600+ stores in united kingdom, United states, Hong Kong, China, Kuwait, Germany, Ireland, Switzerland, Denmark, India,...

  • Bigdata Tester

    4 weeks ago


    Bengaluru, Karnataka, India CGI Full time

    Job Title: Bigdata tester Position: Software Engineer Experience: 4- 7 Years Category: Software Development/ Engineering Main location: India, Karnataka, Bangalore Position ID: J0224-0741 Employment Type: Full Time We are looking for an experienced Bigdata tester to join our team. You will work closely with our other members of the team to deliver quality...

  • Team Member

    3 weeks ago


    Bengaluru, Karnataka, India Pret A Manger Full time

    **PRET A MANGER - Reliance** Pret A Manger is brought to India by Mukesh Ambani-owned Reliance Brands, which has a long-term franchise agreement with the British chain. Pret A Manger headquarter is in London, Founded in 1983. Pret has 600+ stores in united kingdom, United states, Hong Kong, China, Kuwait, Germany, Ireland, Switzerland, Denmark, India,...