Customer Support Executive

2 months ago


Allahabad, India EduExpression.com Full time

**Objective**:
**Process**
- Collection of Queries from WhatsApp, Calls, Forms, Live Chats etc
- Shorting based on Departments (Sales/ Technical support / Business Inquiries etc)
- Assigning to Departments and Tracking
- Reporting

**Skill Required**
- Very Good English (we primary deals with international clients and education institutes)
- Knowledge of E commerce and Internet is Plus
- Able to work with Team and manage productivity
- Able to adhere the guidelines.

**Additonal**
- 5 days of training will be included
- This job does not carry any sales target
- Personal Laptop and Smart Phone is a plus
- Job is restricted to Allahabad / Uttar Pradesh Only

**Job Types**: Full-time, Fresher

**Salary**: ₹9,530.83 - ₹27,033.54 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Work from home

Schedule:

- Day shift
- Night shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Application Question(s):

- Are you working currently ?
- How soon can you join us?
- Do you understand this job requires a Good communication skill in English ?

Expected Start Date: 26/02/2023



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