Resource Coordinator
3 weeks ago
**Requisition Number**:96347**
**JOB DESCRIPTION**
**Job Title**:
EMEA Resource Coordinator
**Reports to (direct)**:
Christine William
**Job Family**:
Services
**Reports to (matrix)**:
Sjoerd Hanssen
**Job **Function**:
Project Management Office
**Cost Centre**:
Service Design & Delivery
**Manages**:
0
**Geographic Scope**:
EMEA
**PURPOSE OF ROLE**
Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow.
The EMEA Services Delivery function delivers professional and managed services to Insight’s clients across a broad range of technology and software offerings, delivers a scaled and consistent client experience, and employs methodologies through the following centres of excellence;
- The Customer Operations team provides high quality customer support across assigned regions from multiple delivery centres.
- The Engineering team provides automated and scripted innovative migration and implementation activities in order to achieve maximum efficiency, consistency, and performance.
- The Licence Consulting team provides expertise in optimisation and compliance services to
clients on-premises or in the Cloud whilst maintaining cost efficiencies and savings.
- The Service Design & Delivery team, and each of its subfunctions, leads on designing client solutions in partnership with Insight’s clients before planning and executing end -to-end engagements.
- The Digital Innovation team explores and drives first-of-type innovations around technology
including Artificial Intelligence (AI), Big Data, Advanced Analytics, Internet of Things (IoT), Connected Sensors, and Robotics.
- The Technology Solutions Group, through technology and business practice leadership, takes
responsibility for the overall service strategy, and subsequent solution, and services development by a team of solution developers, product designers, and agile leaders. TSG also governs the repeatable processes, tools, and automation underpinning Insight’s service delivery.
Complementing each of the centres of excellence is the Service Delivery Management team, located in every country, which manages the client experience and ensures a truly client -centric approach across EMEA, and also the Services Operations & Transformation team which drives operational excellence and business improvements across all areas within the Services Delivery function.
The EMEA Resource Manager resides within the Service Design & Delivery area of the EMEA Services Delivery function and, specifically, within the Project Management Office.
The EMEA Resource Manager is responsible for centrally and proactively managing Insight’s services resources, allocating the appropriate resources to multiple projects across EMEA, and for ensuring the effective and efficient delivery of professional services. The EMEA Resource Manager understands, captures, and assesses the capabilities and availability of the delivery teams, and also effectively responds to and allocates resources in order to meet client requirements, maximising the engagement and usage of the service delivery teams.
**KEY DUTIES & RESPONSIBILITIES**
- Enable the delivery of best-in-class consultancy offerings and projects through the effective and precise management of Insight’s EMEA services shared resource requests.
- Support, manage, and build processes and workflows for the resource management of the EMEA services team.
- Align and assign required resources efficiently to projects utilising the centralised resource calendar.
- Establish and develop communication channels and relationships with Insight EMEA’sservices project management team, and the team managers of consultants and engineers.
- Build skills profiles for the teams and seek to understand and capture individual capabilities and availability in order to meet current and future resource demands.
- Identify internal resource limitations and manage the engagement of third-party resources to deliver against consultancy requests, define skills requirements and negotiate rates.
- Monitor resource utilisation, ensure the effective deployment of all resource across EMEA, and
also provide the best possible ROI on deployed resources.
- Proactively forecast, analyse, and report data to predict future capacity and demand, and also provide dashboard visibility of resource allocation across EMEA services.
- Provide accurate predictive analysis for resource prioritisation and optimisation, identifying potential future resource gaps.
This list is not exhaustive, you will be required to undertake additional responsibilities as reasonably requested by your manager.
**KEY RESULT INDICATORS & MEASURES OF SUCCESS**
**Key Result Indicator**
**Measure of success**
Client satisfaction and loyalty
Achieve client satisfaction at or beyond target rate
through
-
Project Coordinator
7 days ago
Gurugram, Haryana, India IR ENGINEERING PVT.LTD Full timeWe are looking for a responsible Project Coordinator to administer and organize all types of projects, from simple activities to more complex plans. Project Coordinator responsibilities include working closely with our Project Managerto prepare comprehensive action plans, including resources, timeframes and budgets for projects. You will perform various...
-
Program Coordinator
4 weeks ago
Gurugram, Haryana, India GiftAbled Foundation Full time**Responsibilities**: - Establish and maintain partnerships with universities, disability organizations, and employers to identify employment opportunities and enhance program effectiveness. - Coordinate training programs, including scheduling, logistics, and resource allocation. - Identify, recruit, and evaluate trainers with expertise in...
-
Academic Coordinator
2 days ago
Gurugram, Haryana, India Vidyakul Learning Space Pvt Ltd Full time1. Timetable management & content calendar management of lectures of teachers of respective boards. 2. Conceptualisation and execution of doubt videos that serve as hooks to our Youtube. 3. Consumer immersion to understand student pain points and academic / content delivery gaps. 4. Content innovation in terms of PDF notes, PPT and Content delivery. 6....
-
Project Coordinator
6 days ago
Gurugram, Haryana, India Melonleaf Consulting Full timeAs a Project Coordinator, you'll be the Point of Contact that keeps our IT projects on track, on time, and on budget. You'll work closely with cross-functional teams to ensure seamless communication, efficient resource allocation, and successful project delivery. From planning to execution, you'll be instrumental in driving the success of our most critical...
-
Civil Project Coordinator
4 weeks ago
Gurugram, Haryana, India HS Oberoi Buildtech Pvt Ltd Full time* - Coordinate project management activities, resources, equipment and information - Break projects into doable actions and set timeframes - Liaise with clients to identify and define requirements, scope and objectives - Assign tasks to internal teams and assist with schedule management - Make sure that clients’ needs are met as projects evolve - Help...
-
Mis Coordinator
6 days ago
Faridabad, Haryana, India OMNI Resource Full time**Job description** - Minimum qualification required as graduate. - English Communication Mandatory - Experienc in Any Project MIS Work - minimum 3 years. **Responsibilities**: - Excellent in MS Office (Advance Excel & Word). - Perfect in English Communication (Verbal/Written). - Site Expense update as per coordination with the Site Supervisors and other...
-
HR Recruiter Coordinator
2 weeks ago
haryana, India Shearling Skins Private Limited Full timeCompany DescriptionShearling Skins Private Limited is a technical joint venture with F.lli Rossetto Italy, specializing in the design and furnishing of modern office environments, residences, hotels and restaurants, airports, hospitals, and projects. At Shearling, we prioritize cutting-edge technology and engineering excellence at every stage of...
-
Ta Coordinator
2 days ago
Gurugram, Haryana, India Hudson RPO Full time**Mode Of Work - Hybrid (4 Days work from Office)** **Responsibilities**: - Collaborate with hiring managers to understand their hiring needs and develop job descriptions and interview questions. - Develop and implement comprehensive campus recruitment strategies aligned with organizational goals. Assist with the coordination of recruitment events, such as...
-
Human Resources Officer
4 weeks ago
Gurugram, India Hyatt Corporation Full timeHuman Resources Officer Hyatt Regency Hyatt Regency Gurgaon IN - HR - GurgaonAdministrativeHourly/Entry Level EmployeeFull-timeReq ID: GUR001755Local Summary You will be responsible to provide an excellent and consistent level of administrative support to your customers. The Human Resource Officer is responsible to assist the Director of Human...
-
Project Coordinator
4 weeks ago
Faridabad, Haryana, India Primex Building Systems Pvt Ltd Full timeA project coordinator is responsible for organizing, coordinating, and overseeing various aspects of a project from inception to completion. Their duties typically include: 1. Planning and scheduling project timelines. 2. Coordinating project activities and resources. 3. Communicating with team members, stakeholders, and clients. 4. Monitoring project...
-
Project Coordinator
4 weeks ago
Faridabad, Haryana, India Primex Building Systems Pvt Ltd Full timeA project coordinator vacancy in a Pre Engineered building (PEB) company for role of organizing, coordinating, and overseeing various aspects of a project from inception to completion. Their duties typically include: 1. Planning and scheduling project timelines. 2. Coordinating project activities and resources. 3. Communicating with team members,...
-
Service Request Coordinator
6 days ago
Gurugram, Haryana, India BT Group Full timeService Request Coordinator **Job Req ID**:30527**Posting Date**:13 Mar 2024**Function**:Service**Unit**:Business**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive**Why this job matters** The Service Delivery Advisor 2 assists in service delivery activities across multiple customer accounts, supporting customer needs to...
-
Service Request Coordinator
6 days ago
Gurugram, Haryana, India BT Group Full timeService Request Coordinator **Job Req ID**:28910**Posting Date**:14 Feb 2024**Function**:Service**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive**Why this job matters** The Service Delivery Advisor 2 assists in service delivery activities across multiple customer accounts, supporting customer needs to ensure the highest...
-
Generalist-Human Resources
1 week ago
Gurugram, India Corporate Full timePOSITION SUMMARY Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks,...
-
Workforce Staffing Coordinator, Wfs
4 weeks ago
Manesar, Gurugram, Haryana, India ATSPL - Haryana - C72 Full time1+ years of human resources experience At Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright and self-driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history. Key job responsibilities **Key...
-
Student Placement Coordinator
6 days ago
Gurugram, Haryana, India Primathon Full time**About the role-** If Tech is the future, we are a company of future building. Presenting Primathon, your one-stop solution for all tech-related challenges for your company. From in-house product development to a dedicated development team for your workplace, we provide every possible solution that can help your organization GROW! And how do we do that?...
-
Human Resources Generalist
16 hours ago
Gurugram, India Infoya Full timeCompany DescriptionInfoya is a pioneering consulting firm, collaborating with visionary leaders to achieve outsized business impact. We are focused on following areas of business transformation space:1. Advisory: We help determine the overall strategy and set the roadmap.2. Enablement: We work closely with clients to enhance the potential of their technology...
-
Human Resources Generalist
2 hours ago
gurugram, India Infoya Full timeCompany Description Infoya is a pioneering consulting firm, collaborating with visionary leaders to achieve outsized business impact. We are focused on following areas of business transformation space: 1. Advisory: We help determine the overall strategy and set the roadmap. 2. Enablement: We work closely with clients to enhance the potential of their...
-
Human Resources Executive
4 weeks ago
Gurugram, India City Space India Full timeJob Summary: As an HR Executive, you will be responsible for managing various aspects of the human resources function within the organization. This role involves recruitment, employee relations, performance management, training and development, and other HR-related tasks to support the organization's goals and objectives. Key Responsibilities: Recruitment ...
-
District Coordinator
4 weeks ago
Faridabad, Haryana, India CSC Healthcare Full time**JOB DESCRIPTION/ RESPONSIBILITIES: District Coordinator(District Health screening coordinator)** the **District Coordinator**, shall be responsible for supervising the operations at district level and ensuring compliance with the guidelines on beneficiary identification, utilization of services etc. shall also be responsible for organizing routine,...