Client Servicing Executive
3 weeks ago
**Title**: Client Servicing
**Exp**: 2 - 3 years plus
**Type**:Full-time
**Profile**
**Key responsibilities**
Ensuring a positive and professional client service experience.
Directing client queries to relevant departments in a timely manner.
Providing clients with technical assistance on products and services.
Building positive client relations by checking in regularly and following up on active processes.
Schedule meetings or telephone conferences between clients and management.
Coordinate the production of client-facing marketing materials.
Identifying potential client services concerns and facilitating proactive intervention steps.
**Qualifications / Experience Preferred**
Graduate Degree
2-3 years of experience in client services, sales, or a similar role
Exceptional ability in providing professional, efficient, and friendly client services.
Effective communication and customer service skills
Excellent communication skills and the ability to anticipate the needs of customers
Knowledge of customer service programs and databases, or the ability to learn new software quickly
**Job Types**: Full-time, Regular / Permanent
**Salary**: From ₹300,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
Expected Start Date: 04/07/2023
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