Service Coordinator
6 months ago
Job description:
- Mainly responsible for liaising with the customers to understand their requirements **--Preparing quotations of materials while servicing machines / work and providing that material to the customer.**:
- **Providing pre-sales technical assistance and product education - Solving client problem skills - Helping in the design of work also**:
- Giving daily calls to our service engineers and of checking and allocating them according to service issues. **Tracking and closing service calls.**:
- Generation of the report of service calls and conveying it to the concerned department.
- **Responsible for service calls, service payment follow up, deputing engineer as per AMC schedule.**:
- Coordination with the accounts department for submitting the expenses of service engineers and taking follow up for payment.
- **Mainly responsible for taking care of service contracts and taking care of labor which is working on the contract.**:
- Handling Renewal AMC, LEASE and COCO will be your prior...
- Establishing new, and maintaining existing, relationships with customers
- Persuading clients that a product or service will best satisfy their needs - Offering after-sales support services - Recording and maintaining client contact data - Co-coordinating with service engineer
- **Job Types**: Full-time, Permanent
**Salary**: ₹9,879.60 - ₹23,244.66 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Commission pay
- Joining bonus
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Electrical engineering: 2 years (required)
**Speak with the employer**
+91 9176910104
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