English Telecaller
2 weeks ago
Job Title: English Telecaller
Location: DCM Jaipur Near 200 fit bypass
For More info : 9257744758
**Job Description**:
**Responsibilities**:
1. Make outbound calls to prospective customers to promote our products/services.
2. Answer incoming calls from customers and address their inquiries or concerns.
3. Maintain a high level of professionalism and customer service at all times.
4. Provide accurate information about our products/services to customers.
5. Identify and escalate priority issues to the appropriate department or supervisor.
6. Keep records of customer interactions, transactions, and follow-up actions.
7. Follow communication scripts when handling different topics or scenarios.
8. Meet or exceed monthly sales targets.
**Requirements**:
1. Proven experience as a Telecaller or similar customer service role.
2. Excellent communication skills in English, both verbal and written.
3. Ability to work well under pressure in a fast-paced environment.
4. Strong active listening and problem-solving skills.
5. Ability to multitask, prioritize, and manage time effectively.
6. High school diploma or equivalent; additional certification in Customer Service is a plus.
7. Knowledge of sales principles and methods is an advantage.
8. Flexibility to work in shifts, including evenings and weekends.
**Job Types**: Full-time, Fresher
Pay: ₹8,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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