Telecaller
4 weeks ago
**JOB DESCRIPTION**
**JOB BRIEF-**
We’re looking for a Telecaller who is passionate about customer service and enjoys working in a fast
- paced environment. The Telecaller will be responsible for making outbound calls to customers, answering inbound calls from customers, and providing excellent customer service.
**Telecaller Duties**:
- Identify, qualify, and refer potential clients to appropriate sales representatives for sales opportunities or to appropriate departments for information about products or services
- Input customer information into computer and verbally relay information to sales representatives regarding customer sales opportunities
- Record customer contacts, sales information, and other information about products and services
- Communicate with sales representatives regarding customer calls
**Telecaller Responsibilities**:
- Take inbound, outbound, and blended calls, answer questions, and document activities in the CRM
- Make outbound calls to prospects and clients
- Assist with sales activities, documenting leads, and managing databases
- Gather and document sales data, such as meetings and appointments, in CRM, including details of visitors and customers
- Prepare and execute proposals and presentations using PowerPoint and Microsoft Word
- Analyze, report, and communicate sales trends, customer patterns, and competitor activity
- Perform other duties as assigned.
**Requirements And Skills**:
- Bachelor’s degree required
- 0-6 years experience in call centre environment.
- Strong Technical Expertise and customer service skills
- Excellent organizational skills to meet incoming call volume
- Proven ability to meet and exceed client/customer expectations
**Salary**: ₹8,086.00 - ₹13,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 9672634993
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