Service Advisor

7 days ago

Ernakulam, India Sree Gokulam Motors & Services Pvt Ltd. Full time

Greet customers when they arrive at the Service Centre and make them comfortable
- Ascertains vehicle problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules etc.
- Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
- Develops estimates by costing materials, supplies, and labour; calculating customer's payment, including deductibles
- Prepare manual job cards by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval and signatures of customer ; entering Job Card into service in DMS
- Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; answering questions and concerns; arranging towing and temporary transportation
- Ensure the availability of spare parts required
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Adherence to the timeliness for the service/repair schedule and process
- Prepare tax invoice and gate pass
- Ensure customers approval for any additional work required/ additional cost involved (Verbal or Written) related to service/repair
- After completion work, inform to customer regarding payment
- Follow up with hold job card reason & closing the same
- Ensure Instant Feedback Form is taken from all customers to improve customer experience
- Coordinate between the workshop, Workshop Supervisor, Floor In-Charge, Spares, Warranty/AMC Dept., and Service Manager
- Informing customer about further observations to help in less breakdown or better service
- Ensure all job cards are accurately and timely updated in DMS as per specified guidelines

**Salary**: From ₹16,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Ernakulam - 682040, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Total work: 3 years (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

  • Service Advisor

    7 months ago

    Ernakulam, India SAI SERVICE PVT LTD Full time

    Post: Service Advisor - Company: Sai Service Pvt Ltd. - Qualification: Diploma or Degree in Automobile or Mechanical Engineering - Experience ; Min 1 year as Service Advisor in four wheelers - Salary: Up to 20000 **Job Types**: Full-time, Permanent **Salary**: Up to ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: -...

  • Service Advisor

    7 months ago

    Ernakulam, India SAI SERVICE PVT LTD Full time

    Post: Service Advisor - Company: Sai Service Pvt Ltd. - Qualification: Diploma or Degree in Automobile or Mechanical Engineering - Experience ; Min 1 year as Service Advisor in automobile. - Salary: Hike from present salary **Job Types**: Full-time, Permanent **Salary**: Up to ₹18,000.00 per month **Benefits**: - Health insurance - Provident...

  • Service Advisor

    7 months ago

    Ernakulam, India SAI SERVICE PVT LTD Full time

    Post: Service Advisor - Company: Sai Service Pvt Ltd. - Qualification: Diploma or Degree in Automobile or Mechanical Engineering - Experience ; Min 1 year as Service Advisor in automobile. - Salary: Hike from present salary **Job Types**: Permanent, Full-time **Salary**: Up to ₹18,000.00 per month **Benefits**: - Health insurance - Provident...

  • Service Advisor

    7 months ago

    Ernakulam, India SAI SERVICE ( MARUTI SUZUKI ) Full time

    Post : Automobile Service Advisor - Company: Sai Service Pvt Ltd( Maruti Suzuki) - Salary: Up to 20000 - Experience required: Min 1 year as service advisor four wheelers - Qualification : Diploma or Degree in Automobile or Mechanical Engineering **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Health...

  • Service Advisor

    7 months ago

    Ernakulam, India SAI SERVICE PRIVATE LTD (Maruti Suzuki) Full time

    **Service Advisor** - Qualification: Diploma/Degree in Automobile/Mechanical Engineering - Experience: Min 1 year as service advisor in four wheelers - Salary: Up to 25000 **Job Types**: Full-time, Permanent Pay: Up to ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance...

  • Service Advisor

    5 days ago

    Ernakulam, India SAI SERVICE PVT LTD Full time

    Post: Service Advisor Company: Sai Service (Maruti Suzuki) Salary Up to 22000 Experience :2 year in similar industry Pay: Up to ₹22,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute...

  • Service Advisor Freshers

    7 months ago

    Ernakulam, India SAI SERVICE PVT LTD Full time

    Recruiting Service advisor Freshers - Company: Sai Service Pvt Ltd. (Maruti Suzuki) - Salary: As per the interview performance **Job Types**: Full-time, Permanent **Salary**: Up to ₹12,000.00 per month **Benefits**: - Health insurance - Paid time off Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to...

  • Automotive Service Advisor

    7 months ago

    Ernakulam, India SAI SERVICE PRIVATE LTD (Maruti Suzuki) Full time

    _**Service Advisor**_ - Ensure speedy maintenance and repair of vehicles through clear identification of customer's needs and accurate demanded repair understanding by using probing sheet. - Provide clear cost estimates and keep customers informed of work progress. - Monitor the work progress and keep customers informed of changes in cost and completion...

  • Service Advisor

    7 months ago

    Ernakulam, India SAI SERVICE PRIVATE LTD (Maruti Suzuki) Full time

    Ensure speedy maintenance and repair of vehicles through clear identification of customer's needs and accurate demanded repair understanding by using probing sheet. - Provide clear cost estimates and keep customers informed of work progress. - Monitor the work progress and keep customers informed of changes in cost and completion times. - Ensure clear and...

  • Service Advisor- Automobile

    2 days ago

    Ernakulam, India SAI SERVICE PRIVATE LTD (Maruti Suzuki) Full time

    Service advisor to Maruti Suzuki(Sai Service). Preference Pay: Up to ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required) **Experience**: -...

  • Service Advisor

    7 months ago

    Ernakulam District, Kerala, India SAI SERVICE PRIVATE LTD (Maruti Suzuki) Full time

    **Automotive Service Advisor** Qualification: Diploma/Degree in Automobile/Mechanical Engineering Experience: Min 1 year as service advisor in four wheelers **Salary**: 10500 to 20000 (As per experience) + Incentives (As per performance) **Job Types**: Full-time, Permanent Pay: ₹10,500.00 - ₹20,000.00 per month Supplemental pay types: -...

  • Service Advisor

    7 months ago

    Ernakulam, India SAI SERVICE PRIVATE LTD (Maruti Suzuki) Full time

    Trainee Service Advisor Qualification: Diploma/Degree in Automobile/Mechanical Engineering (All pass) Experience: Freshers **Salary**: Up to 10500 Pay: Up to ₹10,500.00 per month Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or planning to relocate before starting work...

  • Automotive Service Advisor

    7 months ago

    Ernakulam, India SAI SERVICE PVT LTD(MARUTI SUZUKI ARENA) Full time

    Ensure speedy maintenance and repair of vehicles through clear identification of customer's needs and accurate demanded repair understanding by using probing sheet. - Provide clear cost estimates and keep customers informed of work progress. - Monitor the work progress and keep customers informed of changes in cost and completion times. - Ensure clear and...

  • Service Advisor

    2 days ago

    Ernakulam, India Vayalat Mahindra Full time

    Mahindra dealership in Kochi is looking for Service Advisor - Attending Service customer - Maximise service and parts sales and revenue the process steps of Quality Care Service - Ensure customer satisfaction - Meeting labour target/VAS target - Ensure Mahindra process **Salary**: ₹20,000.00 - ₹22,000.00 per month **Benefits**: - Paid sick time - Paid...

  • Bodyshop Advisor

    7 months ago

    Ernakulam, India SAI SERVICE PVT LTD Full time

    Post: Bodyshop Advisor - Company: Sai Service Pvt Ltd. - Qualification: Diploma or Degree in Automobile or Mechanical Engineering - Experience ; Min 1 year as Bodyshop Advisor in automobile. - Salary: Up to 20000 **Job Types**: Full-time, Permanent **Salary**: Up to ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: -...

  • Bodyshop Advisor

    7 months ago

    Ernakulam, India SAI SERVICE PVT LTD Full time

    Post: Body Shop Advisor Company: Sai Service Pvt Ltd( Maruti Suzuki) **Salary**: Hike from current salary Experience required: 2 year as Body shop advisor **Job Types**: Full-time, Permanent **Salary**: Up to ₹20,000.00 per month **Benefits**: - Health insurance - Life insurance - Paid time off - Provident Fund Schedule: - Day shift Supplemental...

  • Service Advisor

    7 months ago

    Ernakulam, India Brilfox Full time

    Urgently looking a Service Advisor in Edappally, Ernakulam - Time: 9am to 6pm For more details please contact 7902478990 Work Location: In person **Speak with the employer** +91 7902478990

  • Bodyshop Advisor

    4 days ago

    Ernakulam, India SAI SERVICE PVT LTD Full time

    Post: Body Shop Advisor Company: Sai Service pvt ltd (Marti Suzuki) Salary : Up to 22000 Experience :1 year in similar industry Pay: Up to ₹22,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: - Ernakulam, Kerala:...

  • Service Advisor

    7 months ago

    Ernakulam, India Arya Bhangy Honda Full time

    Arya Bhangy looking for **Service Advisor** for Aluva & Kalady showroom - Fresher / Min 1+ year Experience in automobile industry - Age : 21-30 years - Preffered location - Aluva & Kalady - Salary 10K - 20K **Salary**: ₹10,000.00 - ₹20,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Work Location: In...

  • Service Advisor

    6 months ago

    Ernakulam, India Sree Vigneswara Motors Full time

    **Booking appointments, taking inventory, conducting inspections, and sending out invoices**. Coordinating for spare parts & other requirements. Understanding of all technical documents related to the vehicle,give necessary customer support **Salary**: ₹12,000.00 - ₹18,000.00 per month Schedule: - Day shift Supplemental pay types: - Overtime pay -...