Associate Ii
1 month ago
Role Proficiency:
Under mínimal supervision perform tasks supporting one or more verticals / functions and provide high quality administrative assistance. Identify discuss and initiate new processes in consultation with team leads.
Outcomes:
- Part of a team and an individual contributor to Corporate Services works under supervision.
- Gather and analyse information and recommend solutions
- Reporting and MIS
- Recognize and maintain confidential information
- May have to travel to other centres as and when required for work
- Perform any other duties or tasks consistent with the level and position and as directed by the manager
Measures of Outcomes:
- Quality of assistance and service provided
- Accuracy and speed of execution
- Coordination and effective communication
- Accuracy of reporting and MIS
- Efficiency in execution of tasks
- Interpersonal Skills
- Positive Attitude
- Maintain Confidentiality
Outputs Expected:
Administrative Tasks:
- Provide business support to one or more vertical/functions or provide professional and confidential administrative assistance to the Leadership.
- Coordinate with different teams and support Account/function/leadership in process changes or new process/policy roll out
- Collect and analyse information on specific business problems and as directed by the manager
- Prepare and Publish MIS reports
- Perform any other duties or tasks consistent with the level and position and as directed by the manager.
- The incumbent has no supervisory responsibilities
- Must be able to travel to other centres if required on official duties
Administrative Assistance to Leadership:
- Coordinate / manage business travel
conference / meeting bookings and accommodation for the Leadership
- Compile itineraries for corporate travel
including the preparation of agenda’s / briefing documents and background research required for meetings and appointments
Skill Examples:
- Ability to quickly learn aspects of organization policies and processes
- Orientation towards team success and cooperation
- Orientation towards achievement of team and organizational goals
- Negotiation Skills
- Ability to adapt to different environments and situations as the need arises.
- Excellent Communication Skills
- Analytical mind Set
- Execution focus
- Team Collaboration skills
Knowledge Examples:
- Familiar in Microsoft Office Suite especially MS Excel PowerPoint and Word
Additional Comments:
Skill Examples: Ability to quickly learn aspects of organization policies and processes Orientation towards team success and cooperation Orientation towards achievement of team and organizational goals Negotiation Skills Ability to adapt to different environments and situations as the need arises. Excellent Communication Skills Analytical mind Set Execution focus Team Collaboration skills
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