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Team Member

1 month ago

Gujarat, India Aditya Birla Group Full time

**Designation**:Officer

**Updated**:October 10, 2024

**Location**:Gujarat, India

**Organization**:Chemicals

**Job Purpose**:
This will be responsible for entry of orders into SAP as per contract received from sales and SOP of the function.

Key Result Areas

Supporting Actions

1. Execute the customer order as per request
- Creation of correct & clear SO.
- Follow up with Production & logistics team for order fulfillment
- Interaction with IT team & Finance team for support in creating new customer, credit limit, commission payment etc.
- To keep both customer & CSP updated on regular basis and track status of customer’s order
- Follow-up with customer for timely Payments

2. Prepare monthly MIS reports on order execution and highlight to the CSO in case of discrepancies/issues
- To collect information from SAP for preparation of reports on daily/Monthly basis
- Present the report findings to highlight discrepancies / TAT time

3. Samples dispatch as per customer’s requirement
- To Create sample sales order for sample execution
- To keep track of sample requirements of customer, their feedback and track product approvals received

4. Relationship management with key customer and sales team for better service
- Build relationship with customers with quicker service and address customer issues
- Collate customer feedback and provide feedback to CSO and Sales Team

**Qualifications**:
Bachelor Of Commerce

**Minimum Experience Level**:
5-8 Years

**Report to**:
Assistant General Manager