IT Helpdesk Executive

5 months ago


Lalbaug Vadodara Gujarat, India Frelit Energy PVT Ltd Full time

Key responsibilities:

- To streamline our operations and align our systems within the CRM management framework, we aim to enhance the entire workflow, spanning from lead generation to project delivery and subsequent service calls.
- Creating new profiles on CRM management based on the job title of employees and franchise owners.
- Your main responsibility is to oversee the seamless operation of the CRM-ERP software and promptly resolve any technical issues that may emerge.
- Install and configure software and hardware, manage network and technology tools, set up accounts and workstation, monitor and maintain systems according to requirements, troubleshoot issues and outages, install and upgrade computer components and software and integrate automation processes.
- Assist end-users in understanding and utilizing CRM- ERP Software effectively.
- Develop and deliver training programs to end-users on new software and hardware implementations.
- Create documentation and knowledge base articles to empower users with self-help resources.
- You are the primary point of contact for franchise partners and employees, responsible for diagnosing and troubleshooting all hardware and software issues. It is essential to possess the patience required to effectively communicate with them, providing user training as necessary.
- You handle both budget management and material orders independently, ensuring that you prioritize and streamline requests effectively.
- You will need to keep security and privacy in mind at all times. Those topics are growing rapidly and we need to keep pace
- In conclusion, your tasks are not limited to maintenance, and repair, but also any IT request that will help employees, franchise partner to work in an optimal working environment. You work independently and autonomously so resourcefulness is a necessary skill.

Qualifications:

- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
- Proven experience in technical support roles.
- Strong knowledge of Windows and/or Mac operating systems.
- Familiarity with networking protocols, hardware, and troubleshooting.
- Excellent troubleshooting, problem-solving and communication skills.
- Adaptability and willingness to learn new technologies.

do share your interest with us.

**Salary**: ₹8,820.33 - ₹30,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 9512700335


  • Helpdesk Executive

    5 months ago


    Ahmedabad, Gujarat, India Makoto HR Solutions Full time

    Job Opening in **luxury Property** **Helpdesk Executive / Customer Relation Executive** Location - Ahmadabad Budget - **15,000 to 20,000** in hand per month **Job Description -** - To receive and log calls/complaints/requests from residents and customers. - To ensure logging in all the complaints in the helpdesk software. - To assign the queries /...


  • Vadodara, Gujarat, India Digital India Store Full time

    Inhouse sales of IT Products WhatsApp Blasting / Instagram Blasting Inquiry followup Helpdesk handling Client communication Allocation to team Inhouse stock setup & updated **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹13,000.00 per month Day range: - Monday to Friday - Weekend availability Shift: - Day shift **Experience**: -...

  • Helpdesk Executive

    5 months ago


    Ahmedabad, Gujarat, India Makoto HR Solution Full time

    To receive and log calls/complaints/requests from residents and customers. - To ensure logging in all the complaints in the helpdesk software. - To assign the queries / complaints to technical and soft services team immediately for resolution. - To track and close the complaints in coordination with respective stakeholders. - To ensure consistent and timely...

  • Helpdesk Executive

    5 months ago


    Ahmedabad, Gujarat, India Makoto HR Solutions Full time

    To receive and log calls/complaints/requests from residents and customers. - To ensure logging in all the complaints in the helpdesk software. - To assign the queries / complaints to technical and soft services team immediately for resolution. - To track and close the complaints in coordination with respective stakeholders. - To ensure consistent and timely...

  • Helpdesk Executive

    5 months ago


    Ahmedabad, Gujarat, India Makoto HR Solutions Full time

    **Responsibilities**: - To receive and log calls/complaints/requests from residents and customers. - To ensure logging in all the complaints in the helpdesk software. - To assign the queries / complaints to technical and soft services team immediately for resolution. - To track and close the complaints in coordination with respective stakeholders. - To...

  • Helpdesk Executive

    5 months ago


    Ahmedabad, Gujarat, India BeeKayIT NetSec Solutions Pvt Ltd Full time

    Serve as the primary point of contact for all IT-related inquiries from end-users and co-ordinate with vendor for the same. - Coordinate and prioritize helpdesk activities, ensuring timely resolution of support tickets. - Escalate unresolved issues to the appropriate IT personnel and follow up to ensure resolution. - Maintain accurate records of IT support...


  • Vadodara, Gujarat, India MDIndia Healthcare Services (TPA) Pvt. Ltd. Full time

    Helpdesk executives, scan & upload the claims on to Eclaims Inward Scanning documents CRM **Job Types**: Full-time, Permanent Schedule: - Day shift Work Location: In person

  • Executive

    3 months ago


    Kural, Vadodara, Gujarat, India KP Group Full time

    Executive Key Responsibilities: - Technical Support: Provide first-level technical support to end-users, troubleshooting hardware, software, and network issues. - System Maintenance: Assist in the maintenance and monitoring of computer systems, networks, and related infrastructure. - Network Management: Support the administration of network systems,...

  • Field Sales Executive

    1 month ago


    Vadodara, Gujarat, India Topnotch IT Consultant Full time

    Description: Field Sales Executive need to be knowledgeable about products and create a rapport with clients quickly to build lasting relationships. A Field Sales Executive duties and responsibilities include: - Selling and promoting products to both existing and potential clients - Performing needs analysis and cost-benefit analysis for clients -...


  • Vadodara, Gujarat, India Topnotch IT Consultant Full time

    **Title**: Business Development Executive **Experience**: Minimum 0-2yrs required (IT Industry mandatory) **Freshers can apply** **Availability** : immediate to 15/30days **Location** : Vadodara **Roles & Responsibility**: - Develop and execute strategies to generate leads and expand our client base. - Engage with potential clients to understand their...


  • Vadodara, Gujarat, India Topnotch IT Consultant Full time

    **Title**: Business Development Executive **Experience**: Minimum 1-2yrs required (IT Industry mandatory) **Freshers can apply** **Availability** : immediate to 15/30days **Location** : Vadodara **Roles & Responsibility**: - Develop and execute strategies to generate leads and expand our client base. - Engage with potential clients to understand their...

  • Helpdesk Executive

    5 months ago


    Adajan, Surat, Gujarat, India Charvee Digital Media Pvt. Ltd Full time

    We are looking for a customer service oriented Help desk Executive to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set...


  • Alamgir, Vadodara, Gujarat, India Watchyourhealth.com India Private Limited Full time

    Job profile: CRM helpdesk. CRM implants for claim support at client location Resolve customer queries on policy coverage and health claim processes Facilitate to drive claims app for submission and tracking of claims by employees Collect and dispatch claim documents as per corporate requirement Coordinate with internal claims units at IL to ensure...

  • IT Sales Executive

    5 months ago


    Vadodara, Gujarat, India Divtech IT Solution Pvt Ltd Full time

    Sales Executive for Filed Work For IT Product like, Desktop - Laptop - CCTV Camera - Server - Other. Pay: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Provident Fund Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Work Location: In person

  • Helpdesk Executive

    5 months ago


    Surat, Gujarat, India Charvee Digital Media Pvt. Ltd Full time

    o maintain and manage network laid by company and to troubleshoot problem in network to solve customer’s complaints. - Our network consist of OFC, Wireless and Cat5 Cables. **Job Types**: Full-time, Permanent **Salary**: ₹8,000.00 - ₹9,000.00 per month Schedule: - Day shift - Rotational shift Supplemental pay types: - Performance bonus - Yearly...

  • Helpdesk Executive

    2 months ago


    Ahmedabad, Gujarat, India HARRY INTERNATIONAL Full time

    Required Skills - Excellent communication skills (Verbal and written) Call center/Recruitment Supply Chain experience is preferred. Should understand MSP Concept in recruitment - advice fresher to read about this from google before appearing for interviews. Shift - UK Day shift (Standard shift) Location and work model - Ahmedabad WFO Week offs - SAT and...

  • Helpdesk Executive

    5 months ago


    Ahmedabad, Gujarat, India Samarpan Facilities Management Full time

    **Skills**: - Room Booking - Mail Drafting - English Communication - Computer Knowledge **Requirements and skills** - Proven working experience in providing Help Desk support - Proficiency in English - Working knowledge of help desk software, databases and remote control - Strong client-facing and communication skills - **Education : Bachelor degree**: -...


  • Vadodara, India Grasim Industries Limited | Pulp & Fibre Full time

    1) Job Purpose Be a part of BIT (Central Help Desk) with the techno-functional expertise in Finance and Controlling (FICO) module of SAP. FICO, FM, and IMPS are the most critical modules with interfaces to all other modules. Optimizing/Maximizing the usage for Business benefits and deriving synergistic benefits through standardization of processes, MIS...


  • vadodara, India Grasim Industries Limited | Pulp & Fibre Full time

    1) Job PurposeBe a part of BIT (Central Help Desk) with the techno-functional expertise in Finance and Controlling (FICO) module of SAP. FICO, FM, and IMPS are the most critical modules with interfaces to all other modules. Optimizing/Maximizing the usage for Business benefits and deriving synergistic benefits through standardization of processes, MIS and...

  • Helpdesk Executive

    5 months ago


    Sachin, Surat, Gujarat, India D.S CORPORATION Full time

    They **provide families with a number of services, including: cooking, cleaning, childcare, and assistance with elderly house members**. A domestic helper may also help outside of the home for a family. This can include running errands like grocery shopping or picking up needed supplies, among other things. Pay: ₹9,000.00 - ₹10,000.00 per month Day...