Customer Support Intern

2 weeks ago


Bengaluru, India Codingal Technologies Full time

We are looking for a Customer Support Intern who is passionate about this role.

**Roles and responsibilities -**

1. Handle backend operations and support while interacting with students and teachers

2. Provide technical support to Parents and Teachers

3. Help in setting up processes and improving the efficiency of the process

5. Handle customer complaint tickets

6. Schedule, reschedule and manage students classes.

7. Be a relationship manager to a student and ensure customer retention and satisfaction.

**Required skills**:
Computer/IT background (Not mandatory)
Fluent in English communication skills
Available to work from Office (Bangalore HSR Layout)
Ready to work in extended working hours

Stipend: 15,000 - 20,000 per month for the first 3 to 6 months

**Salary**: 3 LPA after the internship period gets over

**Location**: Bangalore

**Salary**: ₹10,992.44 - ₹20,000.00 per month

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)



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