International Voice Process

3 months ago

Chennai, India Glory Power Solutions Pvt Ltd Full time

We are hiring for both voice process & Non voice process.

**Experience -** minimum 1 years in customer services

**Qualificatio**n - Any degree

**Salary** - Upto 4LPA

**Roles & Responsibilities**
- Responsible for handling calls and chat and providing customer support,
- Identify and relate with various customer needs and scenarios, Conduct issue identification and problem-solving meeting customer needs and satisfaction,
- Provide customers with cutting-edge service in a friendly, confident, and knowledgeable manner either through Calls or Chats,
- Conduct data entry, documentation, and case management,
- Work and partner with others within a team-based environment,
- Achieve and maintain required metrics and goals,
- Adhere to company policies and procedures as described on the HR Handbook,

**Salary**: Up to ₹400,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7358756477

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