Sales Support

3 weeks ago


Varthur Bengaluru Karnataka, India Shopa Marketing Full time

**Job Overview**:
We are seeking a dynamic and motivated Sales Associate to join our team in a non-voice capacity. In this role, you will be responsible for engaging with customers through written communication channels, providing product information, addressing inquiries, and ultimately driving sales.

**Responsibilities**:

- Build and maintain strong customer relationships by understanding their needs and offering suitable solutions.
- Upsell and cross-sell products or services to maximize sales opportunities.
- Resolve customer issues or concerns in a timely and effective manner, ensuring customer satisfaction.
- Keep accurate records of customer interactions, transactions, and feedback.
- Collaborate with the sales team and other departments to optimize the customer experience and improve overall sales performance.

**Qualification**:

- Proven experience in a customer service or sales role, preferably in a non-voice capacity.
- Excellent written communication skills with a keen attention to detail.
- Strong interpersonal skills and the ability to build rapport with customers.
- Ability to work independently and collaboratively in a team environment.
- Problem-solving skills
- Any undergraduate / graduate can apply. No minimum qualification requirement

Call on
8494912381

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹60,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- US shift

Supplemental pay types:

- Commission pay
- Performance bonus

Work Location: In person

Application Deadline: 31/03/2024
Expected Start Date: 02/04/2024


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