Front Desk Agent for Bank
2 months ago
**Job Summary**:
The Bank Branch Receptionist will facilitate positive contact and communications between customers and bank staff and perform administrative duties for the branch.
- **Duties/Responsibilities**:_
- Greets and welcomes customers and potential customers and directs them to the appropriate bank staff.
- Notifies appropriate staff when a visitor with an appointment arrives.
- Oversees and maintains waiting area, keeping it stocked with brochures, deposit slips, and withdrawal forms.
- Answers customer questions and provides general information on banking services and policies.
- Answers incoming phone calls, transfers calls, and takes messages when necessary.
- Follows up on minor customer issues.
- Processes and distributes incoming mail; prepares outgoing mail for pickup.
- Performs clerical and administrative services for branch staff as needed.
- Performs other related duties as assigned by management.
- **Required Skills/Abilities**:_
- Excellent communication and interpersonal skills.
- Ability to promote a positive image of the bank.
- Ability to type at least 50 words per minute.
- Proficient with Microsoft Office Suite or similar software.
- Ability to maintain professionalism and tact in stressful situations.
- **Education and Experience**:_
- Higher secondary or Degree
- One year experience required.
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
- Kannada (required)
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