Cse (Customer Support Executive)
3 weeks ago
**Customer Support Executive Responsibilities**:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Lead generation
- calls handling inbound/outbound process
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
**Customer Support Executive Requirements**:
- A bachelor’s degree.
- A minimum of 1 year experience.
- Excellent interpersonal and written and oral communication skills.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
**week off: Monday or Tuesday(not sunday)**
**Salary: fixed salary + Incentive (Negotiable)**
**ONLY FEMALES & IMMEDIATE JOINERS ARE PREFERRED.**
**Job Types**: Full-time, Fresher
**Salary**: ₹12,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Speak with the employer**
+91 9818610646
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