Customer Service Representative

6 months ago


Mumbai, India Ambient Consultancy LLP Full time

*Job Advert: Outbound Sales and Appointment Setter - Australian Call Centre Experience*

Are you an experienced outbound sales professional with a proven track record in the Australian call centre industry? Do you thrive in a fast-paced environment and possess exceptional communication skills? If so, we have an exciting opportunity for you

Position: Outbound Sales and Appointment Setter

Location: Kandivali East, Mumbai

Type: Monday to Friday (6 am to 2.30 pm) and some Saturdays

Experience: 1 year+ Australian bound call centre experience

Company Overview:
Loan Processors is a leading company known for its innovative products/services for Australian finance advisors and commitment to excellence. With a strong focus on customer satisfaction, we are looking for an enthusiastic and driven Outbound Sales and Appointment Setter to join our dynamic team.

Role and Responsibilities:

- Conduct outbound calls to potential clients within the Australian market.
- Identify and qualify prospects, understanding their needs and interests.
- Present products/services effectively, highlighting their value proposition.
- Generate sales leads, nurture relationships, and convert leads into appointments.
- Collaborate with the sales team to ensure a seamless handover of appointments.
- Maintain accurate and up-to-date records of interactions in the CRM system.
- Meet or exceed daily/weekly/monthly sales and appointment targets.
- Stay informed about industry trends, competitor offerings, and market dynamics.

Qualifications and Skills:

- Minimum 1 years of experience in outbound sales and appointment setting within an Australian call centre environment.
- Proven success in meeting and exceeding sales targets.
- Exceptional communication and interpersonal skills, with a clear and professional phone manner.
- Strong negotiation and objection-handling abilities.
- Familiarity with CRM systems and sales tools.
- Self-motivated, results-driven, and able to work effectively in a team.
- High level of resilience and adaptability in a dynamic sales environment.
- Strong understanding of customer needs and market trends in Australia.
- Availability to work [Shift timings] and potentially adjust according to Australian time zones.

**Benefits**:

- Competitive salary
- Ongoing training and professional development opportunities.
- Collaborative and supportive work environment.
- Opportunity to contribute to a growing company and make a real impact.

How to Apply:
Join our team and take your sales career to new heights with Loan Processors

**Salary**: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Morning shift

Application Question(s):

- Do you have excellent verbal and written English skills?
- Can you commit to working from 6am to 2:30pm?
- The salary range for this job is 240000 p.a to 300000 p.a. Do you still wish to apply?
- Do you have one year experience of outbound sales within an Australian call center environment?

**Speak with the employer**
+91 7003587202



  • Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...


  • Mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai. CTC: 35k* + Incentives* Customer Service, Voice Process U.S. Shifts (Night shifts) Role Description : This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring customer...


  • Mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai.CTC: Up to 35k* + Incentives*Customer Service, Voice ProcessU.S. Shifts (Night shifts)Role Description : This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring customer...


  • mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai. CTC: Up to 7.5* LPA + Incentives* Customer Service, Voice Process U.S. Shifts (Night shifts) Role Description: This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring...


  • mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai . CTC: Up to 7.5* LPA + Incentives* Customer Service, Voice Process U.S. Shifts (Night shifts) Role Description : This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues,...


  • Mumbai, India STECH HR Solution Full time

    **Customer Service Representative Job Description Template** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are...


  • Mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai.CTC: Up to 35k* + Incentives*Customer Service, Voice ProcessU.S. Shifts (Night shifts)Role Description: This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring customer...


  • Mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai.CTC: Up to 35k* + Incentives*Customer Service, Voice ProcessU. S. Shifts (Night shifts)Role Description : This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring customer...


  • mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai.CTC: Up to 35k* + Incentives*Customer Service, Voice ProcessU.S. Shifts (Night shifts)Role Description: This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring customer...


  • mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai.CTC: Up to 7.5* LPA + Incentives*Customer Service, Voice ProcessU.S. Shifts (Night shifts)Role Description: This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring customer...


  • Mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai.CTC: Up to 7.5* LPA + Incentives*Customer Service, Voice ProcessU.S. Shifts (Night shifts)Role Description : This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring...


  • mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai.CTC: Up to 7.5* LPA + Incentives*Customer Service, Voice ProcessU.S. Shifts (Night shifts)Role Description: This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring customer...


  • Mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai .CTC: Up to 7.5* LPA + Incentives*Customer Service, Voice ProcessU. S. Shifts (Night shifts)Role Description : This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring...

  • Customer Service

    6 months ago


    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

  • Customer Service

    6 months ago


    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...


  • Mumbai, India Indent Logistics Solution Private Limited Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...


  • Mumbai, India NetRTech Solutions LLP Full time

    Company Description Net RTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients. Role Description This is a full-time on-site role for a Customer Service...


  • Mumbai, Maharashtra, India A2Tech Full time

    Customer Service RepresentativeAt A2Tech, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for resolving customer queries and complaints in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and resolve issues in a courteous and...


  • mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai.CTC: Up to 35k* + Incentives*Customer Service, Voice ProcessU.S. Shifts (Night shifts)Role Description: This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring customer...


  • Mumbai, India GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai. CTC: 35k* + Incentives* Customer Service, Voice Process U.S. Shifts (Night shifts) Role Description : This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring customer...