Last Mile Operation
3 weeks ago
**RESPONSIBILITIES: -**
Leading last mile deliveries of all cities in the country
Daily Order Tracking & Escalation Management
Daily Fulfilment & Pending Orders Management for own and marketplace vendors
Focusing on Enhancing the customer experience
Creating SOP and processes for increasing efficiency and create a seamless post purchase experience as company scales up
Defining and owning the key KPIs including logistics cost metric, fulfilment TAT, RTO, NDR reduction.
Improve good-inventory (returns) and end-to-end reconciliation.
Liaising with multiple teams, such as Finance & Customer Service, and HO for smooth operations
Strong foundation in high volume operational setup; preferably in consumer businesses
Role requires a deep understanding of the E-commerce supply chain and People skills.
**Qualifications : -**
Bachelors with 3-4 Years into Last mile/Distribution experience in eCommerce, FMCG, Logistics
Team Handling Experience
Should have an analytical mind and a strong business acumen
Ability to multitask, and establish priorities
Excellent management, communication and reporting skills
**This is a 6 Days Working Profile with rotational week offs.**
**Salary**: ₹90,000.00 - ₹100,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Mumbai - 400063, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Dealing with courier partners: 1 year (preferred)
- SAP Supply Chain Management: 3 years (preferred)
- Last Mile oPeration: 3 years (preferred)
- total work: 3 years (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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