English & Soft Skill Trainer
3 weeks ago
**Job description**
- Role is positioned as Subject matter expert for Soft Skills and Behavioral Training
- Key responsibility includes providing training and upskilling of resources hired as fresh graduates for working in customer facing roles
- Design and develop the training content
- Design and develop the regular assessments to understand the effectiveness of the training
- Track individual performance during and after the trainings and conduct refresher sessions on need basis
- Work closely with operations to address the key concern areas in operations arising from knowledge gaps
- Responsible for managing the expectations from Internal and External Stakeholders.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹337,273.83 - ₹609,027.32 per year
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Monday to Friday
- Rotational shift
- UK shift
- US shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 6396065819
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