Sales Support Executive
3 weeks ago
**Job Title: Customer Sales Support**
Job Summary: We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Sales Support. The primary responsibility of this role is to provide excellent customer service and support to our clients by handling communication through our Telegram group.
**Responsibilities**:
- Monitor and manage our Telegram group, ensuring all customer inquiries are addressed promptly and efficiently
- Provide prompt and accurate responses to customer inquiries, and resolve any issues in a timely and effective manner
- Assist customers in placing orders, and ensure a smooth and seamless sales process
- Collaborate with our sales team to provide customers with product information and sales support
- Maintain accurate customer records and keep the sales team informed of any changes or updates
**Requirements**:
- Excellent communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner
- Strong organizational and multitasking abilities, with a keen attention to detail
- Prior experience in customer service or sales support is preferred, but not required
- Familiarity with Telegram or other messaging platforms is a plus
- A positive and can-do attitude, with a willingness to go the extra mile to exceed customer expectations
Pay: ₹20,000.00 - ₹30,000.29 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
Day range:
- Monday to Friday
Shift:
- Day shift
Supplemental pay types:
- Bonus pay
- Commission pay
- Performance bonus
- Quarterly bonus
- Retention bonus
Travel requirement:
- No travel
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
Work Location: One location
- Health insurance
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