International Customer Support Bpo Process

2 months ago


Bhubaneswar Orissa, India Smart VA Solutions Full time

US Real Estate & Ecommerce product Sales

Excellent English communication is a must requirement.

Night Shift.

**Experience**: 2+ Years

**Location**: Bhubaneswar, Odisha

**Job type**: Full time, WORK FROM OFFICE

Minimum 2 year of corporate experience required. Minimum 2 years of International calling experience required.

**Excellent English communication is a must

**Responsibilities**
- Maintain an updated knowledge of the organization's products, services, and customer service policies
- Identifying customer needs.
- Forwarding and escalating inquiries to relevant individuals and departments.
- Contacting customers to give them accurate feedback on the progress of their inquiries.
- Provide a simple and clear explanation to customer questions and check for customer understanding and acceptance
- Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
- Updating customer information as required.
- Maintaining confidentiality of information.
- Establish and maintain good rapport with customers by using positive language and anticipating their needs
- Performing other duties as the need arises.

**Job Types**: Full-time, Regular / Permanent

**Salary**: From ₹22,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Night shift
- US shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Bhubaneswar, Khordha - 751031, Odisha: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (required)
- Hindi (preferred)

**Speak with the employer**
+91 9853223385
Expected Start Date: 16/05/2023


  • Bpo Telecaller

    6 days ago


    Bhubaneswar, Orissa, India INFORICHA SOLUTIONS PRIVATE LIMITED Full time

    Job description Job description Job description BPO TELECALLER Job Summary Walk in for BPO/TELECALLER Responsibilities and Duties: - Fresher with good English communication can also apply. - Client handling skills required with professional approach. Skype Chat. - Should have good convincing skills (Hindi & English) or other regional language. -...


  • Orissa, India ISPL Full time

    Experience : 0-3 years **Job Description - Inbound and Outbound Voice Process - Resolving Customer Queries. - Flexible to work in rotational week off - Day shift only - No Sales and Target **Eligibility** - Any Graduates - Must be fluent in English, Tamil and Hindi - Should be passionate about Customer interaction and Service. - Immediate Joiners **You...


  • Orissa, India ISPL Full time

    Experience : 0-3 years **Job Description Inbound and Outbound Voice Process - Resolving Customer Queries. - Day Shift only and should be flexible to work in rotational week off - No Sales and Target **Eligibility** - Any Graduates - Must be fluent in English, Tamil and Hindi Should be passionate about Customer interaction and Service. - Should have basic...


  • Orissa, India ISPL Full time

    Experience : 0-3 years - Inbound and Outbound Voice Process - Resolving Customer Queries. - Day Shift only and Flexible to work in rotational week off - No Sales & Target **Eligibility** Any graduate - Must be fluent in Kannada, Tamil and English - Should be passionate about Customer interaction and service. - Should have basic computer knowledge -...


  • Orissa, India ISPL Full time

    Experience : 0 - 1 Year Inbound and Outbound Voice Process - Resolving Customer queries - Day Shift Only and should be flexible to work in rotational Week off. - No Sales and Targets. **Eligibility** - Any Graduate - Must be fluent in Telugu, Tamil and English - Should be passionate about Customer interaction and service - Should have basic Computer...


  • Orissa, India ISPL Full time

    Experience : 0-2 Years Inbound and Outbound Voice process - Resolving Customer Queries - Day shift only and should be flexible to work in rotational Week off - No Sales and Targets. **Eligibility** - Any Graduate - Must be fluent in English, Malayalam & Tamil - Should be passionate about Customer service and interaction. - Should have basic computer...


  • Orissa, India ISPL Full time

    Experience : 0-2 Years Inbound and Outbound Voice process - Resolving Customer Queries - Day shift only and should be flexible to work in rotational Week off - No Sales and Targets. **Eligibility** - Any Graduate - Must be fluent in English, Malayalam & Tamil - Should be passionate about Customer service and interaction. - Should have basic computer...


  • Orissa, India ISPL Full time

    Experience : 0-3 years - Inbound and Outbound Voice Process - Resolving Customer Queries. - Day Shift only and Flexible to work in rotational week off - No Sales & Target **Eligibility** Any graduate - Must be fluent in Kannada, Tamil and English - Should be passionate about Customer interaction and service. - Should have basic computer knowledge -...


  • Orissa, India ISPL Full time

    Experience : 0 - 1 Year Inbound and Outbound Voice Process - Resolving Customer queries - Day Shift Only and should be flexible to work in rotational Week off. - No Sales and Targets. **Eligibility** - Any Graduate - Must be fluent in Telugu, Tamil and English - Should be passionate about Customer interaction and service - Should have basic Computer...


  • Orissa, India ISPL Full time

    Experience : 0-3 years **Job Description Inbound and Outbound Voice Process - Resolving Customer Queries. - Day Shift only and should be flexible to work in rotational week off - No Sales and Target **Eligibility** - Any Graduates - Must be fluent in English, Tamil and Hindi Should be passionate about Customer interaction and Service. - Should have basic...


  • Bhubaneswar, Orissa, India Practomind Solutions LLP Full time

    **Key Responsibilities**: - **Issue Resolution**: Diagnose and troubleshoot technical issues reported by clients, ensuring swift resolution and mínimal downtime. - **Product Knowledge**: Develop a deep understanding of our products and services to effectively address client inquiries and provide accurate guidance. - **Documentation**: Maintain detailed...


  • Bhubaneswar, Orissa, India HIRD SERVICES PVT. LTD. Full time

    **Hiring for Backend Executive** Join our team at as a Backend Executive ! If you have top-notch English skills and a passion for BPO, we want to hear from you. **Roles**: - Non Voice-based Customer Support - Responsible to deliver high quality and productivity results that meet the identified targets. Strong ability to multitask and take fast decisions...


  • Bhubaneswar, Orissa, India Practomind Solutions LLP Full time

    Key Responsibilities:- Issue Resolution: Diagnose and troubleshoot technical issues reported by clients, ensuring swift resolution and mínimal downtime.- Product Knowledge: Develop a deep understanding of our products and services to effectively address client inquiries and provide accurate guidance.- Documentation: Maintain detailed records of client...

  • Process Coordinator

    2 months ago


    Bhubaneswar, Orissa, India Shree Lakshmi Agri Foods Pvt Ltd Full time

    **Job Overview**: **Responsibilities**: - Serve as the main point of contact for our team in Indonesia, ensuring effective communication and coordination between teams. - Manage the flow of information and ensure that all necessary parties are kept informed. - Monitor the process flow and identify areas for improvement to increase efficiency and...


  • Bhubaneswar, Orissa, India Infininza Innovations Full time

    We are seeking a dynamic and motivated individual to join our team as an International Voice Process Specialist. - Utilize excellent communication skills in English to engage with targeted clients through cold calling and effectively pitch our services. - Conduct outbound calls to prospective clients to introduce our company and services, highlighting key...

  • Process Coordinator

    22 hours ago


    Bhubaneswar, Orissa, India Shree Lakshmi Agri Foods Pvt Ltd Full time

    Job Overview:Responsibilities: Serve as the main point of contact for our team in Indonesia, ensuring effective communication and coordination between teams. Manage the flow of information and ensure that all necessary parties are kept informed. Monitor the process flow and identify areas for improvement to increase efficiency and effectiveness. Collaborate...


  • Bhubaneswar, Orissa, India Dhal Information System Pvt.Ltd.(DIS) Full time

    Excellent communication needed in English and Hindi. - Education - Higher secondary - Experience - min 8 months BPO exp required. - Work Timing - 9am to 9pm rotational (No Night Shifts) - Week off -Rotational,6 days working. Typing Test -Min 25WPM/80% accuracy **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Rotational shift Supplemental...


  • Bhubaneswar, Orissa, India Tech Mahindra Full time

    manages customer concerns with the objective of maintaining positive customer relationships with an organization. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. A proactive customer service associate will anticipate customer questions and...

  • Tellecaller

    6 days ago


    Bhubaneswar, Orissa, India Peoples Group Full time

    **Job description** Urgent Required Male / Female For TeleCaller Profile Inbound /outbound Process (Bhubaneswar Location) - Providing customers with information on products, services & offers. - Take calls from customers and do outbound calling. - Identifying customer needs. - Taking customer calls and solving queries. **Other Details** Location -...


  • Bhubaneswar, Orissa, India YIHIRES PVT LTD Full time

    **Job Title**: Customer Support Representative (male) **Location**: Ashok nagar Bhubaneswar **Minimum Qualification**: 12th Pass **Requirements**: - Minimum qualification of 12th pass. - Excellent English communication skills, both verbal and written. - Previous experience in customer service or a similar role would be advantageous. - Ability to work in...