IT Help Desk

3 weeks ago


Bengaluru, India JV Business Solutions Full time

**Windows service: - **24/7 rotational shifts and 5 working days.

**Work from Home/Office: -** Office.

**Offered salary: -** 20 K ctc / 14 K to 15K in hand.

**Designation: -IT HelpDesk**.

**Notice period: -** Immediate.

**Job profile: -**

Good experience needed along with knowledge on the Operating System (Windows 7 deployment and working experience must for DSS (Win7 Engineers).

OS imaging.

Should perform user account creation, deletion, and configuration.

Installing/upgrading Windows server OS to the highest versions.

Providing independent technical support for staff and users.

Managing user access.

Monitoring system performance.

Good to have experience in Active Directory.

L1 troubleshooting experience needed along with knowledge on the Operating System

**Requirements**:
1. Excellent communication skills and telephone manner.
2. Excellent organizational skills
3. Incident Management experience - Managing incidents including business expectations and communication
4. **Basic User & Security Group Active Directory administration**
5. Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 2007, 2010
6. Experience **with using and troubleshooting Outlook 2007, 2010 within a network environment** (permissions, calendar sharing, delegation)
7. You will be a self-motivated achiever who gains satisfaction from providing excellent customer service
8. Background Security Check required
9. May be required to work a flexible schedule, including nights, weekends, and holidays.
10. Continually develops and maintains technical skills to ensure high-quality levels of technical support for end-users.
11. Responds to emergency or on-call situations in a timely manner.

**Job Types**: Full-time, Regular / Permanent

Pay: ₹14,000.00 - ₹15,000.00 per month

Schedule:

- Monday to Friday
- Rotational shift

Ability to commute/relocate:

- Bengaluru, Bengaluru Urban - 560034, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**

+91-XXXXXXXXXX



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