Domestic Bpo Process
2 weeks ago
Handle inbound and outbound customer calls.
- Address customer inquiries and resolve issues.
- Provide accurate information and solutions to customers.
- Maintain customer records by updating account information.
- Escalate complex issues to higher-level support when necessary.
- Meet daily, weekly, and monthly performance metrics.
**Qualifications**:
- HSC or Graduate
- Freshers or Previous experience in a customer service
- Good Communication - English or any Regional language.
- Ability to work in a fast-paced environment.
Process for Collection, Sales, Voice, Non-Voice, E-mail etc.
DRA Certified for Collections.
Pay: ₹8,933.00 - ₹24,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 8369618284
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