
Customer Care Executive-topsia
4 weeks ago
**Responsibilities**
- Handle incoming customer inquiries and provide accurate and timely responses
- Resolve customer complaints or issues in a professional and efficient manner
- Ensure customer satisfaction by identifying and addressing their needs and concerns
- Maintain customer records and update the relevant information in the system
- Collaborate with other departments to resolve complex customer problems
- Follow up with customers to ensure their issues are fully resolved
- Upsell products or services to customers when appropriate
**Skills**
- Strong communication skills, both verbal and written
- Excellent problem-solving and decision-making abilities
- Ability to work in a fast-paced and dynamic environment
- Good knowledge of MS Office
**Experience** : Minimum 2yrs
Pay: ₹14,000.00 - ₹17,000.00 per month
Schedule:
- Day shift
Work Location: In person
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