Customer Care Executive-topsia

4 weeks ago


Kolkata West Bengal, India ARC Corporates Services Full time

**Responsibilities**
- Handle incoming customer inquiries and provide accurate and timely responses
- Resolve customer complaints or issues in a professional and efficient manner
- Ensure customer satisfaction by identifying and addressing their needs and concerns
- Maintain customer records and update the relevant information in the system
- Collaborate with other departments to resolve complex customer problems
- Follow up with customers to ensure their issues are fully resolved
- Upsell products or services to customers when appropriate

**Skills**
- Strong communication skills, both verbal and written
- Excellent problem-solving and decision-making abilities
- Ability to work in a fast-paced and dynamic environment
- Good knowledge of MS Office

**Experience** : Minimum 2yrs

Pay: ₹14,000.00 - ₹17,000.00 per month

Schedule:

- Day shift

Work Location: In person



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