Customer Care Executive

5 months ago


Agarpara Kolkata West Bengal, India Premier Car World Pvt Ltd Full time

Are you a persuasive communicator with a knack for sales? Join our team as a Customer Care Executive (CCE) As a CCE, you will be responsible for reaching out to potential customers over the phone to promote our products or services. Your goal will be to generate interest, qualify leads, and schedule appointments for our sales team.

**Responsibilities**:

- Contact potential customers by phone to promote our products or services
- Explain the product or service to potential customers
- Answer any questions that the potential customer may have
- Obtain customer information such as name, address, and payment method, and enter orders into the system
- Record customer details including reaction to the product or service offered
- Receive orders over the telephone
- Follow up on initial contacts

**Requirements**:

- Excellent communication and interpersonal skills
- Ability to persuade and influence others
- Strong negotiation skills
- Patience and resilience
- Ability to work under pressure
- Good organizational and multitasking abilities
- High school diploma or equivalent; college degree preferred

**Job Types**: Full-time, Permanent, Fresher

**Salary**: Up to ₹12,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (required)
- Bengali (required)

Work Location: In person



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