Customer Support Executive

3 weeks ago


Mumbai Maharashtra, India Cordelia Cruises Full time

Handle customer calls, both inbound and outbound, ensuring queries are resolved and customer satisfaction is maintained.
- Provide assistance to customers through WhatsApp, responding to inquiries and resolving issues promptly.
- Manage and resolve customer queries, complaints, and escalations, ensuring a positive customer experience.
- Maintain accurate records of customer interactions, issues, and resolutions. Use Excel and other tools to generate reports and track performance metrics.

Pay: From ₹30,000.00 per month

**Benefits**:

- Paid time off
- Provident Fund

Schedule:

- Day shift
- Weekend availability

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



  • Mumbai, India Executive Hunters Full time

    **(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...


  • Mumbai, Maharashtra, India MEDDIRECT Full time

    Company Description MedDirect Services Private Limited belongs to Health Care and Medical Industry. It is a BPO company that offers multi-lingual support, cold chain logistics around the globe, and consultation services to businesses. Our company is committed to providing superior services to our clients, and we are constantly innovating and improving what...


  • Mumbai, Maharashtra, India The Sleep Company Full time

    **We Are Hiring for Customer Support Executive in The Sleep Company** **About Company**: Position**:Customer Support Executive ( Voice )** Location **:Jogeshwari,Mumbai** Shift Time **:9:30 AM to 6:30 PM** **10: 00 AM to 7:00 PM** Holiday: **One Rotational Off between Monday To Friday** **Saturday and Sunday Fixed Working** **Requirement**: - HSC or...


  • Mumbai, Maharashtra, India GM Infotech Full time

    **We are urgently hiring for Customer Support Executive** **Position: Customer Support Executive - Export** **Location: Sakinaka, Andheri (E)** **Timings: 10:00 to 6:30 PM** **Job profile**: - Coordinating with customers, agents and inter-department for sea and air shipment statuses - Preparing and sending daily shipment status reports to customers...


  • Mumbai, Maharashtra, India i2e Consulting Pvt. Ltd. Full time

    **Job Profile**: **Job Title**: Customer Support Executive with Zoho One CRM Expertise **CANDIDATES FROM THE MUMBAI LOCATION ONLY (MANDATORY) AND WILL BE REQUIRED TO VISIT CLIENT'S OFFICE AS AND WHEN REQUIRED.** **CANDIDATES BASED OUT OF MUMBAI WON'T BE CONSIDERED.** Work timings - **rotational shift -** ( rotational shifts: 6 am - 3 pm, 2pm - 11pm, 10...


  • Mumbai, Maharashtra, India i2e Consulting Pvt. Ltd. Full time

    **Job Profile**: **Job Title**: Customer Support Executive with Zoho One CRM Expertise **CANDIDATES FROM THE MUMBAI LOCATION ONLY (MANDATORY) AND WILL BE REQUIRED TO VISIT CLIENT'S OFFICE AS AND WHEN REQUIRED.** **CANDIDATES BASED OUT OF MUMBAI WON'T BE CONSIDERED.** Work timings - **rotational shift -** ( rotational shifts: 6 am - 3 pm, 2pm - 11pm, 10...


  • Mumbai, Maharashtra, India Dhal Information System Pvt.Ltd.(DIS) Full time

    Customer Support Executive (CSE) We are looking for a dedicated and customer-oriented Customer Support Executive to join our team in addressing inquiries, resolving issues, and providing exceptional support to our customers. **Key Responsibilities**: Customer Interaction: - Respond to customer queries and concerns promptly and professionally. - Provide...


  • Ghatkopar, Mumbai, Maharashtra, India Aknamed Full time

    **Group Company**: Ayro Retail Solutions Private Limited **Designation**: Executive - Customer Support (EXE - CS (RIO-BRANDS)) **Office Location**: **Position description**: Executive - Customer Support **Primary Responsibilities**: - Customer Support


  • Mumbai, Maharashtra, India Cohire Solutions Pvt Ltd Full time

    Hi We have an opening for Customer & Seller Support Executive. Please find the JD herewith. **Salary: ₹20,000.00 - ₹30,000.00 per month** Job Responsibilities: - Resolving customer complaints, grievances, or queries to the best possible outcome and in a timely manner - Conducting any customer satisfaction survey, calling customers for feedback on...


  • Mumbai, Maharashtra, India Infowan Technologies Full time

    Full Time - Opening : 03 - 4-5 years Coordinating with cross functional team for documentation, review and monitoring of policies, regulations, workflows etc. Read More **Customer Support Executive**: - Full Time - Opening : 03 - 0-1 years Handling inbound calls of existing clients regarding Payroll HRMS Software queries Read More **Business...

  • Customer Assistant

    2 months ago


    Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...


  • Mumbai, Maharashtra, India Arya Omnitalk Full time

    Job Description - Executive Customer Support - Mumbai - (Exp.: 1) **Skills**: - Knowledge of Vehicle Electronics/Multi meter operation must. Daily roles and responsibilities - 1) To look after Installation & services like Maintenance & Troubleshooting of GPS Units. 2) Need to visit Customer Site regularly & resolve their Problem related to GPS. 3) Basic...


  • Mumbai, Maharashtra, India Poetry by Love and Cheesecake (Brewworks Pvt. Ltd.) Full time

    Hi, Greetings!! We have opening with Love & Cheese cake Location : Bhandup Position: Customer Support Executive English should be Fluent Fresher will also do with excellent communication skills Thanks Bhagyashree 9076335135 Pay: ₹15,000.00 - ₹25,000.00 per month **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total...


  • Mumbai, Maharashtra, India Easy Home Finance Full time

    **Customer Support Executive**: **Mumbai**: Full Time **Roles & Responsibilities**: Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Contribute to team...


  • Mumbai, Maharashtra, India Ketto Full time

    **Executive - Customer Support** **Mumbai, Maharashtra** **Roles & Responsibilities**: - **Handle Inbound Calls**: Respond to customer inquiries, troubleshoot issues, and provide information in a professional and friendly manner. - **Problem Resolution**: Effectively address and resolve customer concerns, escalating issues when necessary to ensure a...


  • Mumbai, Maharashtra, India Altruist Fostering Services Full time

    Customer Support Executive with 6+ months work experience required in a healthcare Retail Apparel and Fashion brand located at Lower Parel / Parel (nearby staion), Mumbai Freshers can also apply JD: - Respond promptly to customer inquiries across various channels - Escalate priority issues per company guidelines - Address and resolve customer complaints...


  • Mumbai, Maharashtra, India ASRTOHEMANT PRIVATE LIMITED Full time

    Customer Support Associate - International BPO / Voice Process / Customer Support Executive / Customer Service Executive / Customer Care Executive pan india - Any 12th pass/ Undergraduate/ Graduate / Post Graduate - Comfortable with 24/7 Rotational Shifts - Comfortable with voice process - Fluency in written and spoken English. - Result Oriented, Self...


  • Mumbai, Maharashtra, India ILAHiring Technologies Private Limited Full time

    Job Title: - Customer Support Executive Job Location: - Thane Skills Required: - Excellent English Communication Skills Qualification Required: - 12th or Above Shifts: - 24*7 Rotational **Salary**: - ₹12,000 - ₹16,000 per month Roles and Responsibilities: - Ability to effectively communicate his/her thoughts in a well-organized manner Excellent,...


  • Mumbai, Maharashtra, India LocoBuzz Full time

    **At the Heart of Locobuzz lies**: **Innovative Spirit**: Innovation is the name of the game and we want you to be a part of this game-changing journey with your new ideas and techniques. We are here to breathe life into those ideas. Collaborative Culture**: Join a community where teamwork and mutual support fuel extraordinary outcomes. At Locobuzz, your...


  • Wagle Estate, Thane, Maharashtra, India Eco Support Pvt. Ltd. Full time

    **Responsibilities**: 1. **Enquiry Handling**: Respond to customer queries for solid waste management solutions. 2. **Proposal Prep**: Draft techno-commercial offers tailored to client needs. 3. **Order Processing**: Create and manage sales orders, ensuring smooth processing. 4. **Support & Coordination**: Provide pre - and post-order customer support,...