Customer Support Executive
3 weeks ago
Handle customer calls, both inbound and outbound, ensuring queries are resolved and customer satisfaction is maintained.
- Provide assistance to customers through WhatsApp, responding to inquiries and resolving issues promptly.
- Manage and resolve customer queries, complaints, and escalations, ensuring a positive customer experience.
- Maintain accurate records of customer interactions, issues, and resolutions. Use Excel and other tools to generate reports and track performance metrics.
Pay: From ₹30,000.00 per month
**Benefits**:
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Weekend availability
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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