Customer Support Executive
2 months ago
* Exciting Opportunity Alert *
Are you fluent in Hindi & Marathi? We're on the lookout for talented individuals who are passionate about language and culture to join our team
Key Responsibilities:
- Proficiency in Hindi & Marathi.
- Strong command of English.
- Process recharges requests accurately and efficiently, ensuring customer satisfaction.
- Educate customers on our recharge options, promotions, and benefits.
- Resolve any issues or concerns related to recharges promptly and professionally.
- Collaborate with other team members to optimize processes and improve the customer experience.Requirements:
- Excellent communication skills and a friendly demeanor.
- Strong problem-solving abilities and attention to detail.
- Previous customer service experience preferred.
- Ability to work well in a team environment and adapt to changes quickly.
Location : Marol, Andheri
Pay: ₹15,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Telemarketing: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- Marathi (preferred)
Work Location: In person
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