Credit Control Associate

3 weeks ago

Mumbai, India Link Group Full time

**Overview**

To maintain the debtor book and minimise aged debtors in line with target set by fostering strong internal and external client relationships to be able to resolve queries and effectively pursue late payments

**Key Accountabilities and main responsibilities**

Operational Management
- Liaise with Client Relationship Managers and hold fortnightly conference calls to discuss ongoing debtors.
- Carry out the Dunning Letter Cycle on a monthly basis.
- Escalate debtor concerns to minimise risk / exposure of bad debts within the business.
- Achieve monthly set Cash Targets.
- Reduce the number of accounts that pay more than 60 days to less than 5% of the individual ledger.
- Commence legal action where commercially feasible to recover overdue debts.
- Maintain records of insolvent clients and ensure statements of claim are submitted to the appointed Insolvency Practitioner.
- Ensure you adhere to the Company Credit Policy at all times.

**Experience & Personal Attributes**
- Experience of 3-5 years in a credit controller or affiliated finance role
- Strong communication skills (written and verbal) combined with good attention to detail.
- Results focused
- Proven ability to build and maintain relationships with internal and external stakeholders
- Ability to work as part of a team as well as self-motivated to work independently.
- Previous credit control experience
- Basic accounting knowledge
- Good knowledge of excel (to vlookup level)

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

Our HUB in Mumbai has people working from state-of-the-art premises and plays a strategic role by providing operations processing and technology services and support, for Link Group businesses across the globe. We are rapidly growing our Mumbai team to build greater capability within the organisation, and provide specialised local services supported by the strength and scale of Link Group’s global operations and knowledge base.

Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the Link Group journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

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