Front Desk Executive
4 weeks ago
**JOB DESCRIPTION**
**FRONT DESK EXECUTIVE**
**Description varies greatly depending on the area of specialism. However, generic duties of the job include**:
- Achieving the highest standards of customers/ patient care.
- Managing internal customer/ external customer relations.
- Development and continuous revision for reception, registration, admission, billing, report delivery and other activities.
- Monitoring and redesigning of systems when required.
- Behavioural development of front office staff.
- Co-ordination with different departments for smooth patient flow
- Development of internal performance benchmark to monitor customer/ patient care.
- Preparation of complaint handling and patient’s feedback report weekly.
- Co-ordination with accounts department for billing activities of patients.
- Co-ordination with other departments for timely delivery of reports.
- Responsible for cleanliness for security of front office.
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹7,000.00 - ₹9,000.00 per month
**Benefits**:
- Flexible schedule
- Provident Fund
Schedule:
- Flexible shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Bhopal - 462026, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
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