Customer Care Executive
3 months ago
CCE is responsible for conducting Post-Service Follow-up with customers for taking service feedback in polite structured manner
**Detailed activities are as given below**:
- Follow-up with customers as per scripts and scheduled time.
- Coordinate with Service Advisors for technical queries of customers.
- Maintaining the dissatisfied customers records and date of attending.
- Control of appointments of dissatisfied customers.
- Daily report of PSF (summary).
- Calling customer for customer meets.
- Customer complaints reports/record keeping.
Must have work experience in credit card selling, banking sector, telecom sales.
Must be able to work under pressure and meet the sales & service target.
- Great Incentive Structure
- Fixed Shift Timing
- Education Qualification: HS Pass/Graduate
- Shift Timing: 9.30 am - 7 pm
- Working Days: 6 days
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
Application Question(s):
- Current Salary?
- Expectation Salary?
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Technical support: 1 year (required)
- total work: 1 year (required)
- Customer service: 1 year (required)
- Call center: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 9099348113
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