Customer Care Executive

3 months ago


Anand, India Amar Cars Pvt.Ltd. Full time

CCE is responsible for conducting Post-Service Follow-up with customers for taking service feedback in polite structured manner

**Detailed activities are as given below**:

- Follow-up with customers as per scripts and scheduled time.
- Coordinate with Service Advisors for technical queries of customers.
- Maintaining the dissatisfied customers records and date of attending.
- Control of appointments of dissatisfied customers.
- Daily report of PSF (summary).
- Calling customer for customer meets.
- Customer complaints reports/record keeping.

Must have work experience in credit card selling, banking sector, telecom sales.
Must be able to work under pressure and meet the sales & service target.
- Great Incentive Structure
- Fixed Shift Timing
- Education Qualification: HS Pass/Graduate
- Shift Timing: 9.30 am - 7 pm
- Working Days: 6 days

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Application Question(s):

- Current Salary?
- Expectation Salary?

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Technical support: 1 year (required)
- total work: 1 year (required)
- Customer service: 1 year (required)
- Call center: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 9099348113



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