Hindi Sales Advisor
6 months ago
**Hindi Sales Advisor - Banking and Investments**
Location**: Padivattom, Edapally**
Experience**:* **Minimum 1 year of experience in banking sales / Customer support.*
Language Proficiency**:Fluent in English and Malayalam; proficiency in Hindi or other languages is an advantage.**
Qualifications**:* **Bachelor's degree is mandatory.*
**Salary**: ₹18,000.00 - ₹28,000.00 per month
Working Days**:* **6 days a week *(Alternative Saturday off)
**Requirements**:
- Minimum of 1 year of experience in sales, marketing, BPO, or banking.
- Bachelor's degree in a relevant field.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Good understanding of financial products and services.
- Excellent sales and negotiation skills.
- Results-oriented and target-driven.
**Key Responsibilities**:
**Customer Support (70%)**:
- Client Relationship Management: Build and maintain strong relationships with clients to ensure their financial objectives are met, providing ongoing support and assistance.
- Support Services: Provide clients with detailed information about financial products, policies, and procedures, offering guidance tailored to their needs.
- Feedback Management: Gather and analyze client feedback to improve service delivery and address any areas of concern.
- Problem Resolution: Identify, troubleshoot, and resolve client issues efficiently, escalating to relevant departments when necessary.
- Proactive Engagement: Conduct follow-up communications with clients to ensure their needs are met and to offer additional support.
**Sales and Sales Support (30%)**:
- New Client Acquisition: Identify and approach potential clients to expand the customer base, utilizing various outreach methods.
- Cross-Selling: Promote and sell a range of financial products to existing and new clients, providing tailored solutions to meet their financial needs.
- Financial Analysis: Conduct financial assessments and analysis to understand clients' financial goals and recommend suitable products.
- Achievement of Targets: Meet or exceed monthly and quarterly sales targets, contributing to the overall growth of the company.
- Compliance: Ensure compliance with all relevant financial regulations and company policies, maintaining a high standard of ethical conduct.
**Additional Information**:
- Travel Requirement: 0% travel (No Field Work)
- Work Environment: This position is based in our office, providing a dynamic and collaborative work environment.
**Benefits**
- Health insurance
- Life insurance
- Provident Fund
**Supplemental pay types**:
- Bonus pay
- Commission pay
- Joining bonus
- Performance bonus
**Job Type**: Permanent
Pay: ₹18,000.00 - ₹28,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Education**:
- Bachelor's (required)
**Experience**:
- Investment banking: 1 year (required)
**Language**:
- Hindi (required)
Work Location: In person
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