Customer Support Agent
2 weeks ago
High English Proficiency and a Customer Service attitude/experience desired for Customer Support Executive role at Pragati Tech Services, Nagpur for their client, a leading Australian E-commerce Portal.
Support will be via written communication via following Channels:
- Social Media - Facebook, Instagram
- Website Live Chat
- Freshdesk ticketing system
Timing 9 AM to 5.30 PM. Including 30 mins lunch break
5 days a week.
Alternate shift on Weekends followed by 2 days off on Monday & Tuesday. Also extra payment for working on weekends.
Office Location - Orange City Hospital Sq., Khamla
A COVER LETTER IS MANDATORY WITH APPLICATION: Please combine your resume and cover letter in a single file if job-portal doesn't support 2 files. Introduce yourself in cover letter as you would to your potential colleauge and also let us know why you want this job and why you want a job with us?
What we offer:
- Fixed working hours. Seldom working late. Work while you are in office, live your life when out of office. Don't mix the two.
- Never work more than 5 days a week.
- Leaves for common holidays beside, 15 paid leaves
- Fair work environment without any office politics
- Salaries paid on time always
- We value you and your work more than your qualification and experience
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Shift allowance
**Language**:
- English (required)
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