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Service Associate
4 months ago
Attending training sessions to grow knowledge of products and to develop customer service skills.
Processing and logging incoming calls into the CRM system.
Identifying customer needs.
Forwarding and escalating inquiries to relevant individuals and departments.
Contacting customers to give them accurate feedback on the progress of their inquiries.
Providing outstanding customer service.
Updating customer information as required.
Maintaining confidentiality of information.
- Experience- 1 - 2 Years- Salary- 2 Lac 25 Thousand To 2 Lac 50 Thousand P.A.- Industry- Financial Services / Banking, Investments / Insurance / stock market / Loan- Qualification- Vocational Course, Diploma, Advanced/Higher Diploma, Other Bachelor Degree, B.A, B.B.A, B.Com- Key Skills- Service Associate customer serviceAbout Company
- Contact Person- Impact HR and KM Solutions- Address- Ravi Chamber Basement, Below Laminate Gallery, Near Canada Corner Signal,Pacnhvati- Mobile- 8793740165