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Customer Care Executive

2 months ago

Pune, India Exemplar Global Resources Full time

Experience
- 1+ Years

No. of Positions
- 3

Qualification
- any Graduate/Diploma

Location-Pune Chakan

CTC Budget
- 25000- 28000 (3.0 LPA -3.3 LPA)

General shift and transportation & Food also provided by the company,

**Job Description**:

- Support customer queries and issues by gathering data, analyzing needs, evaluating possible resolutions, and implementing the best solutions.

Recommended solutions to complex situations through research and critical thinking and escalated customers to supervisors for enhanced support.

Participated in ongoing training to learn new products and enhance skills to optimize customer support delivery.

**Job Type**: Regular / Permanent

**Salary**: ₹20,000.00 - ₹28,292.27 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Tamil (required)
- English (required)

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